Theme layout breaks when updating from php 5.6.40 to 7.2

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This topic has 45 replies, 4 voices, and was last updated 6 years, 11 months ago by Fem.

Tagged: layout break, php, theme break

2019-05-02 at 12:26 pm

#25225
Fem
Keymaster
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I sent you a msg on Skype.

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2019-05-02 at 1:56 pm

#25226
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
My msgs are not sending to your Skype
I think you need to accept the invitation on Skype

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2019-05-03 at 2:54 pm
Support Expired

#25232
TrueCommunicationsZA
Participant
Topics: 5
Replies: 30
Total posts: 35
Post count: 39
Hi good day, have you been able to solve the problem?

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2019-05-06 at 12:00 pm
Support Expired

#25235
TrueCommunicationsZA
Participant
Topics: 5
Replies: 30
Total posts: 35
Post count: 39
When will we receive feedback again?

Please we have had this issue for long, we can’t keep going on like this.

We need a solution

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2019-05-07 at 1:04 pm

#25253
Fem
Keymaster
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Total posts: 5217
Post count: 6003
Try disabling all the plugins and see if that works out. It might be something wrong with the PHP settings or so. Its working fine at our end and we are using PHP7+ as well.

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2019-05-07 at 1:20 pm
Support Expired

#25254
TrueCommunicationsZA
Participant
Topics: 5
Replies: 30
Total posts: 35
Post count: 39
Please read, your support has told me this 20+ times.

Your Php 7 version works because it was installed on that version.

Ours was installed on Php 5.6 and when we upgrade to php 7.2 the theme breaks. (This is the problem!)

We need you to fix this please.

The wordpress top admin bar breaks, slider revolution breaks, page width breaks. Some images & buttons don’t load.

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2019-05-07 at 1:50 pm

#25255
Fem
Keymaster
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Even we upgraded to php7.2 we didn’t take a new hosting with built-in 7.2 PHP Version. Anyway, I want you to take a backup and set your PHP Version to the 7.2 and I will find once again to see if something is wrong within the coding.

We have installed in several places but didn’t find any issues. If it is an issue within the theme then everyone would have pointed us with the same issues what you are facing now.

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2019-05-07 at 2:35 pm
Support Expired

#25256
TrueCommunicationsZA
Participant
Topics: 5
Replies: 30
Total posts: 35
Post count: 39
Can you please contact me on skype so that I can upgrade to php 7.2

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2019-05-07 at 3:03 pm

#25257
Fem
Keymaster
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I did messages to you and trying to contact you several times on Skype but it shows unable to send message. And in top, it says `Waiting for Baruch to accept invitation.

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2019-05-07 at 3:19 pm
Support Expired

#25260
TrueCommunicationsZA
Participant
Topics: 5
Replies: 30
Total posts: 35
Post count: 39
Okay can you please give me your skype ID so I can add you?
Because I don’t see anything here on my skype

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2019-05-07 at 3:22 pm

#25261
Fem
Keymaster
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Our Skype ID: support-aws

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2019-05-07 at 5:37 pm
Support Expired

#25262
TrueCommunicationsZA
Participant
Topics: 5
Replies: 30
Total posts: 35
Post count: 39
Everything seems to work fine on the frontend.
But on the backend WPBakery is broken.

Please assist with this.

Thank you for the help with solving the frontend problem

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2019-05-08 at 10:00 am

#25263
Fem
Keymaster
Topics: 2
Replies: 5215
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We have seen WPBakery working fine in the backend can you please share screenshot were exactly you’re getting this problem.

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2019-05-09 at 11:01 am
Support Expired

#25276
TrueCommunicationsZA
Participant
Topics: 5
Replies: 30
Total posts: 35
Post count: 39
Nevermind all problems were solved.

Thank you very much

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2019-05-09 at 11:21 am

#25277
Fem
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The topic is Solved via Skype Communication. But if you want to update this topic please reply here.

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2019-10-10 at 4:04 pm

#26015
Fem
Keymaster
Topics: 2
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Total posts: 5217
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Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

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The topic ‘Theme layout breaks when updating from php 5.6.40 to 7.2’ is closed to new replies.