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ISP Pro Not showing up in page

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This topic has 12 replies, 4 voices, and was last updated 7 years, 3 months ago by Fem.

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  • 2018-11-02 at 1:33 pm
    Unknown Support Status
    #24399
    LFEadmin
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 6

    Good day, I’m using the Hestia pro Theme on my site.

    I have created packages, but when I go to the page I set as default for the packages it says oops cannot find what you are looking for. Don’t know if this theme is compatible or not with this plugin.

    But I don’t suspect that to be the case. Is there anything else I need to configure for this to display and is there a shortcode I can use instead and paste that on a default created page.

    Thanks in advance

    2018-11-02 at 1:59 pm
    Unknown Support Status
    #24400
    LFEadmin
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 6

    No Matter what I try the packages do not shop up on the packages page, created a few. go to link of package and its empty, and instructions on this plugin is a bit vague. So support would be highly appreciative.

    2018-11-02 at 2:30 pm
    #24401
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    2018-11-02 at 2:40 pm
    Unknown Support Status
    #24402
    LFEadmin
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 6
    This reply has been marked as private.
    2018-11-02 at 2:55 pm
    #24403
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I don’t see you have created any packages yet. Do you use Skype for communication?

    2018-11-02 at 2:59 pm
    Unknown Support Status
    #24404
    LFEadmin
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 6

    Deleted all of them due to not showing or loading on pages.

    You can create a sample package if need be.

    I don’t have skype but get it installed if you need.

    2018-11-02 at 3:18 pm
    #24405
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Yes please so that I can share my screen and show you

    2018-11-02 at 3:29 pm
    Unknown Support Status
    #24406
    LFEadmin
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 6

    All done sir

    george_14775

    2018-11-02 at 3:48 pm
    Unknown Support Status
    #24407
    LFEadmin
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 6
    2018-11-05 at 2:53 pm
    Unknown Support Status
    #24413
    LFEadmin
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 6

    Good day, any idea when we will touch base on the plugin.

    2019-01-02 at 11:29 am
    #24552
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    We hope that the issue has been resolved. We consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

    2019-05-22 at 3:43 am
    Unknown Support Status
    #25366
    360netsolutions
    Participant
    • Topics: 4
    • Replies: 6
    • Total posts: 10
    • Post count: 6

    Why are you not actually posting an answer for this? I don’t want you to have access to my website. You should be posting the answers publicly since we have to enter our purchase code to even have access to this forum. Please answer the question. The plugin is not showing on the assigned page. What is the shortcode that can be used?

    2019-05-29 at 2:22 pm
    #25426
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    @360netsolutions – We didn’t notice that as the topic status shows its resolved. If you would have posted a separate question then we would have answered faster.

The topic ‘ISP Pro Not showing up in page’ is closed to new replies.