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WPBakery Not loading properly

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This topic has 2 replies, 3 voices, and was last updated 7 years, 4 months ago by Fem.

  • 2018-12-11 at 5:49 pm
    Support Expired
    #24504
    Digitalplatforms8649
    Participant
    • Topics: 3
    • Replies: 2
    • Total posts: 5
    • Post count: 2

    Hi,
    After purchasing the UltraNEt Theme, WPBakery Builder was working properly. After a few days of working on the theme, it stopped to load/work.
    The Classic Mode Button is missing, so I am stuck in the backend editor.
    I have tried the following and could not make it work:
    1. Ticking, and un-ticking the the screen options box. The editor then reappears underneath the backend editor, but I can’t do anything with it.
    2. I have checked if I have the correct roles in the Role manager settings.
    3. I also deleted and reinstalled the plugin.

    May I please have assistance with this,
    Thank you!

    2018-12-12 at 12:57 pm
    #24506
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    The issue with the latest version of WordPress and Gutenberg compatibility. We will soon update the theme within a day or tomorrow.

    2019-05-02 at 3:44 pm
    #25229
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

The topic ‘WPBakery Not loading properly’ is closed to new replies.