✓ White screen after installing

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Posted in: MusicPlay

This topic has 7 replies, 2 voices, and was last updated 10 years, 9 months ago by Fem.

2016-01-25 at 6:03 am
Support Expired

#12449
Kenzy_83
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 3
Hi there,

someone knows this issue? When i install this theme like the documentation tells to do… and i activate the child-theme .. i only gets a white screen and cant see anything of my admin area or website…

please i need help :p

i use wordpress 4.4.1 and musicplay theme 4.3

thx 🙂

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2016-01-25 at 9:53 am

#12451
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

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2016-01-25 at 3:16 pm
Support Expired

#12463
Kenzy_83
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 3
This reply has been marked as private.

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2016-01-25 at 3:37 pm

#12464
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
Please provide ftp logins also. So that I can check.

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2016-01-25 at 4:05 pm
Support Expired

#12466
Kenzy_83
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 3
This reply has been marked as private.

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2016-01-25 at 4:46 pm

#12467
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
Fixed the issue! You can check it now.

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2016-01-25 at 4:53 pm
Support Expired

#12468
Kenzy_83
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 3
thx!! You’re great!!!

🙂

greetz,
Kenny

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2016-01-29 at 5:23 pm

#12586
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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