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Website built with Anona isn't displaying properly on Samsung phones

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This topic has 11 replies, 3 voices, and was last updated 8 years, 2 months ago by Fem.

  • 2018-03-11 at 6:31 pm
    Support Expired
    #22910
    harveylisa1
    Participant
    • Topics: 5
    • Replies: 16
    • Total posts: 21
    • Post count: 28

    The homepage and sliders appears ok on iPhones but does not display properly on Samsung phones. http://stopthatpest-ltd.co.uk

    How do I get this fixed?

    2018-03-12 at 1:36 am
    #22911
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    When I check on the Samsung phones I use A5, j7, j7 Pro, Galaxy, Galaxy s4 Mini it shows fine. What mobile version do you use and if you can share a screenshot then it will be easy for us to find and trigger that issue and fix it.

    2018-03-16 at 1:32 am
    Support Expired
    #22979
    harveylisa1
    Participant
    • Topics: 5
    • Replies: 16
    • Total posts: 21
    • Post count: 28

    It is squashing the words up on the slider and the headings lower down on the homepage aren’t displaying the whole word

    There is no option to attach a file below how do i send you a screenshot?

    2018-03-16 at 2:43 am
    #22980
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    You can use image sharing website imgbb.com

    2018-03-21 at 3:04 am
    Support Expired
    #23021
    harveylisa1
    Participant
    • Topics: 5
    • Replies: 16
    • Total posts: 21
    • Post count: 28
    2018-03-21 at 3:08 am
    Support Expired
    #23023
    harveylisa1
    Participant
    • Topics: 5
    • Replies: 16
    • Total posts: 21
    • Post count: 28

    I have been trying to reply to this for a few days but your forum doesn’t seem to have been working, I have some other images but its not letting me post here again for some reason?

    2018-03-21 at 3:09 am
    Support Expired
    #23024
    harveylisa1
    Participant
    • Topics: 5
    • Replies: 16
    • Total posts: 21
    • Post count: 28
    2018-03-21 at 3:10 am
    Support Expired
    #23025
    harveylisa1
    Participant
    • Topics: 5
    • Replies: 16
    • Total posts: 21
    • Post count: 28

    The last letter is missing from the words in the last pic but only on samsung phones, it seems to work on all other screens.

    2018-03-21 at 4:07 pm
    #23026
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    In your custom CSS add the following code.

    .fancyheading span { word-break: break-word; }

    2018-03-27 at 1:55 am
    Support Expired
    #23056
    harveylisa1
    Participant
    • Topics: 5
    • Replies: 16
    • Total posts: 21
    • Post count: 28

    It seems to have fixed the text on the slider but the slider keeps going black and looks weird intermittently – whats causing this and how do i fix it?

    The email address at the top wraps round onto 2 lines, is there a way of dropping it down to a second line on mobiles so it sits properly?

    https://ibb.co/bTMw4n

    2018-03-27 at 12:29 pm
    #23058
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I don’t see any black background when I see on the mobile or resize the browser. Regarding the email address at the top wraps, you can use list elements to display the top section content.

    2018-07-07 at 12:32 pm
    #23761
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

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