Website Broken

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This topic has 7 replies, 3 voices, and was last updated 5 years ago by bashar615.

2021-07-20 at 8:02 am
Support Expired

#28424
bashar615
Participant
Topics: 3
Replies: 6
Total posts: 9
Post count: 8
My website crashed for several weeks showing a WP debugging error. I logged in on the backend and updated plugins, which did nothing. I updated WP and now much of the spacing on website is broken and some elements are missing.

Nothing has been changed on the website during this time. I have not logged in on the backend since setting up months ago and left it alone. No changes were made ever since and the website had worked perfectly as I had left it.

This topic was modified 5 years, 1 month ago by bashar615. Reason: additional comment about no edits made on the site

This topic was modified 5 years ago by Fem.
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2021-07-20 at 12:35 pm

#28426
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi bashar615,
If you can provide us WP Logins to your website with a URL then we can take a closer look at it. Make sure you set the post as a private reply so that only the admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

Your support is expired. For continued support please extend your support license for quick response.

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2021-07-29 at 1:51 am
Support Expired

#28427
bashar615
Participant
Topics: 3
Replies: 6
Total posts: 9
Post count: 8
This reply has been marked as private.

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2021-08-02 at 12:21 pm

#28428
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi bashar615,
Fixed the extra spaces and updated the code with the latest version of PHP. If you have any queries contact us.
And your support is expired. For continued support please extend your support license.

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2021-08-13 at 1:00 pm

#28432
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi bashar615,
This support request has been awaiting your response for over 9 days.
Since we have not heard from you in over 9 days, this support request is considered to be resolved. Of course, if you feel that this request is not resolved, you may respond to it at any time and a support agent will get back to you momentarily.

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2021-08-22 at 11:19 pm
Support Expired

#28437
bashar615
Participant
Topics: 3
Replies: 6
Total posts: 9
Post count: 8
You have fixed this post, and it doesn’t direct to a compromised page.

What is the update for this? Your staff have not replied on skype whatsoever

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2021-08-23 at 3:20 pm

#28438
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi @bashar615 I have replied to you on Skype.

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2021-08-25 at 9:18 am
Support Expired

#28440
bashar615
Participant
Topics: 3
Replies: 6
Total posts: 9
Post count: 8
Hello, I replied to you again. @Fem

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