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Visual Composer not showing

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This topic has 3 replies, 2 voices, and was last updated 8 years, 11 months ago by Fem.

  • 2017-09-25 at 7:41 pm
    Support Expired
    #21869
    Deejay6188
    Participant
    • Topics: 3
    • Replies: 3
    • Total posts: 6
    • Post count: 3

    Good Day,

    I have messaged before about visual composer not showing.I was told it was something to do with my .htaccess file. It is very difficult to design the website without this, having to guess the vc coding.

    What exactly does the .htaccess file have to include?

    This is what the .htaccess says in the cpanle file manger

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    Thank you

    2017-09-26 at 12:05 pm
    #21881
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Did you try activating and deactivating the plugin? I think it’s better if you contact us via Skype so that we can help you show the visual composer and see whats causing it to hide

    2017-09-26 at 12:36 pm
    Support Expired
    #21883
    Deejay6188
    Participant
    • Topics: 3
    • Replies: 3
    • Total posts: 6
    • Post count: 3

    I have tried that (off & on)
    Our previous conversations, you mentioned the .htaccess file for the pages not showing.

    What else could it be?

    The site is not on my server, it is on the clients. Anything else it could be?

    Thanks
    Chris

    2017-09-26 at 2:29 pm
    #21890
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you come over Skype we can assist you by sharing screen to investigate the issue.

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