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Updating old theme

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This topic has 2 replies, 3 voices, and was last updated 7 years, 10 months ago by Fem.

  • 2018-10-15 at 3:56 pm
    Support Expired
    #24355
    TEngeroff
    Participant
    • Topics: 1
    • Replies: 0
    • Total posts: 1
    • Post count: 0

    Hello,

    a (new) client wants/need to update the Theme “Hopes”. But on “normal” base, this is not working, because:

    – The Theme-version is very old (1.4.1)
    – The Version of the Visuak Composer is very old (4.3.5) and is not running any more
    – php 5.56

    When I try to update via the “normal” way, the installation crashes and shows only errormessages.

    Is there a possibility, that you update the site? In a skype-discussion this weekend I learned, that you manage this for extra charge.

    Link tu the site: http://www.freundeskreis-luzie.de

    Please check and come back to me.

    Kind regards from Germany
    Tom

    2018-10-16 at 12:17 pm
    #24359
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    You can contact us via Skype with your WP logins and URL so that we can help you on Skype Live Chat.

    2018-11-15 at 11:15 am
    #24467
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hello there,
    we hope that we have gone through your issues and have solved them. If you have any further queries or need any assistance feel free to reach us as soon as possible, this topic will be set to be closed in near future.

    Aivah.

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