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Updated Theme?

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This topic has 12 replies, 3 voices, and was last updated 9 years, 9 months ago by Anonymous.

  • 2016-10-25 at 1:10 am
    Support Expired
    #17316
    andrewhumme
    Participant
    • Topics: 10
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    • Total posts: 28
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    I was wondering if you could check my theme and tell me if it is updated fully? I updated my child theme but noticed that I don’t see newer features (styles and different looks) like the Live Preview shows.

    Thanks for the help!

    2016-10-25 at 1:11 am
    Support Expired
    #17317
    andrewhumme
    Participant
    • Topics: 10
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    • Post count: 18
    This reply has been marked as private.
    2016-10-25 at 1:50 pm
    #17322
    Fem
    Keymaster
    • Topics: 2
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    You are using the old version which was released in December 2015. After that more versions were released so kindly please update the newer version. Before making any updates take a backup of everything including theme and options panel and then do update so that if something goes back you can revert back.

    2016-10-30 at 3:35 am
    Support Expired
    #17392
    andrewhumme
    Participant
    • Topics: 10
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    • Post count: 18

    Is there any documentation on how to do this? I tried to update the parent theme and had no success. Any help would be greatly appreciated.

    Thanks!

    2016-10-31 at 10:39 am
    #17409
    Anonymous
    Inactive
    • Topics: 0
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    Kindly follow this,

    Go to your Themeforest account and then navigate to downloads section and click on download button of the Hopes Theme and download the package ‘Installation WordPress Theme’ file which contains only theme files no PSD files are included in this file.

    If you download the full package you can find the Theme files directory from which you can find the latest version released folder says example 2.0. in that you can find the relevant theme folder. It depends on how you wish to update the theme via FTP Client or WordPress Theme updates method.

    Before you update the theme every time you need to backup your current theme folder. Take a backup of your modified files first and make a note of what changes you did in the files so that you can replace the altered code later as it will get replaced when you update the theme. If you are using the child theme then you don’t have to worry as you can simply replace the parent theme folder without any hesitation.

    If you wish you can also take backup of your theme options from Appearance > Theme Options > Import/Export
    Upload via FTP

    Go to wp-content > themes location and backup your theme ‘hopes’ folder by saving it to your local computer hard drive, or you can choose to simply delete it. You will not loose any of your content or posts.
    Retrieve the hopes.zip file from your new Themeforest download and extract the file to get the hopes theme folder.
    Then simply drag and drop the new hopes theme folder into wp-content > themes location. Choose if it prompts to replace the current one if you did not delete the existing one.

    Added:If you are using the child theme then you need to make sure you take a backup of the child theme as well and then update the files and we will not update anything in the child theme style.css file. Only version number will be changed in the style.css file of the child theme.

    If required we will make a modification in child theme and for that we will make log of which file modified in the child theme as well.

    2016-11-08 at 5:00 am
    Support Expired
    #17634
    andrewhumme
    Participant
    • Topics: 10
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    • Total posts: 28
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    Thanks for the information. I have updated the parent theme and the child theme, yet I feel like they are still the old version. What am I doing wrong? It still says “Hopes Child Version 1.0” whenever I go to the Hopes Child on the menu.

    Furthermore, it looks like the virtual composer plugin is not working when I updated my theme. The body content box is just a bunch of short codes and no virtual compatibility at all.

    Any help would be greatly appreciated.

    2016-11-08 at 10:29 am
    #17639
    Anonymous
    Inactive
    • Topics: 0
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    If you can provide us WP Logins to your website with URL then we can take a closer look at it and we’ll let you know what the issue is. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2016-11-08 at 10:34 am
    #17640
    Anonymous
    Inactive
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    What you have said is correct only. Hopes Parent Theme Latest Version is 3.4.0 and Child Theme Latest Version is 1.0. Regarding the visual composer plugin, if you can provide us logins, then we’ll take a closer look at it and will let you know what the issue might be.

    2016-11-08 at 10:35 am
    Support Expired
    #17641
    andrewhumme
    Participant
    • Topics: 10
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    This reply has been marked as private.
    2016-11-08 at 10:43 am
    #17642
    Anonymous
    Inactive
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    By logging in to your site, I have seen that everything seems to be working fine. Visual Composer is working perfectly. Can you send us the screenshot where the Visual Composer is not working for you?

    2016-11-08 at 9:50 pm
    Support Expired
    #17659
    andrewhumme
    Participant
    • Topics: 10
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    The first page I went to has only short codes in it – thus, meaning Visual Composer is not working. I deactivated it and then activated it again, still the same issue.

    2016-11-09 at 11:00 am
    #17668
    Anonymous
    Inactive
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    It’s working perfect at my end. Once deactivate and activate the Jetpack Plugin and see if it works or not.

    2016-12-05 at 5:26 pm
    #18204
    Anonymous
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    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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