Update MusicPlay

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 13 replies, 4 voices, and was last updated 6 years, 2 months ago by purepense.

Tagged: musicplay

2020-06-04 at 7:04 am
Support Expired

#27213
purepense
Participant
Topics: 3
Replies: 34
Total posts: 37
Post count: 41
Music play was update to V10.1 – WordPress 5.4.1 -Player stop working – the play -> stop button is deformed, not working.
No option to send private message with my purchase order
Support Purchase
Invoice No: IVIP38296173
Order No: 127330971

This topic was modified 6 years, 3 months ago by purepense.
Reply
2020-06-04 at 2:36 pm

#27215
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Thank you for your request. We will consider taking a closer look at the issue and find out what’s changed in the new versions of the WP as its even the same issues with our live demo as well.

Reply
2020-06-05 at 4:07 am
Support Expired

#27216
purepense
Participant
Topics: 3
Replies: 34
Total posts: 37
Post count: 41
This reply has been marked as private.

Reply
2020-06-06 at 9:35 am

#27217
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Hi purepense,
Can you please provide us your site URL so that we can able to login and take a closer look at it.

Reply
2020-06-07 at 1:57 am
Support Expired

#27218
purepense
Participant
Topics: 3
Replies: 34
Total posts: 37
Post count: 41
This reply has been marked as private.

Reply
2020-06-10 at 4:45 am
Support Expired

#27219
purepense
Participant
Topics: 3
Replies: 34
Total posts: 37
Post count: 41
Hello,
Any information on how I can solve my issue?

Reply
2020-06-11 at 7:54 pm

#27220
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
When I try to load your radio it says download instead of playing in the browser itself http://67.222.7.169:8100/;stream/1

Check this URL, for example, http://shoutcast.citrus3.com:8196/;stream/1

Try Upgrading your SHOUTcast to SHOUTcast Server v2.6.0.750/posix(linux x64) and see.

Reply
2020-06-13 at 5:23 am
Support Expired

#27221
purepense
Participant
Topics: 3
Replies: 34
Total posts: 37
Post count: 41
The shoutcast server version is not the reason why the volume, play and speaker button are deformed.
I notice was 2 // at 8100/;stream/1
You can try now http://67.222.7.169:8100/;stream/1
The Jplayer script file is the one with issues, (I think) I did some modifications on this file and test it on my test server and speakers, volume and play button have been corrected, but it doesn’t work in all browsers.
You may have different Jplayer script version.

Reply
2020-06-13 at 10:35 am

#27222
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I loaded this URL http://67.222.7.169:8100/;stream/1 its asking me save a file not just playing. Can you please check your stream URL again.

Reply
2020-06-13 at 10:51 am
Support Expired

#27223
zafims
Participant
Topics: 16
Replies: 86
Total posts: 102
Post count: 97
The theme is now outdated, can you guys please release new update that works with php7.1 and fix all bugs please?? pictures are till not responsive

Reply
2020-06-14 at 6:35 am
Support Expired

#27225
purepense
Participant
Topics: 3
Replies: 34
Total posts: 37
Post count: 41
The streaming URL has nothing to do with deformed volume, play and speaker button, are you are following my comments?

Reply
2020-06-14 at 6:56 am
Support Expired

#27226
purepense
Participant
Topics: 3
Replies: 34
Total posts: 37
Post count: 41
This reply has been marked as private.

Reply
2020-06-15 at 12:04 am

#27229
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If it has nothing to do with the stream URL then why another URL is playing. I have just added another stream URL and that seems to be working fine. http://xelg.net/

Reply
2020-06-15 at 2:40 am
Support Expired

#27231
purepense
Participant
Topics: 3
Replies: 34
Total posts: 37
Post count: 41
The reason I say that is because the only change that was made was update your template, I made a clean installation on my test server, no plug-in that affects the template, same result.
The speaker the volume and the play button were deformed, maybe you have several versions of this update and I don’t received the last one.
I had this issue since this update came out, unfortunately updates don’t seem to work perfectly for everyone, and we have to pay for it to be fixed.
it’s like buying the template every certain number of updates.
Thanks for your help, I already saw the player is not deformed and works in IE and Edge not in chrome, I will wait for the next update to pay again for you to fix it.

Reply

You must be logged in to reply to this topic.