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Update 7.2 but same problem

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This topic has 16 replies, 5 voices, and was last updated 9 years, 7 months ago by Anonymous.

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Viewing 17 posts - 1 through 17 (of 17 total)

  • 2016-11-24 at 7:32 pm
    Unknown Support Status
    #17907
    italo1961
    Participant
    • Topics: 12
    • Replies: 28
    • Total posts: 40
    • Post count: 51

    Hi,
    I updated to new /.2 but my problem resits

    The player doesn’t show the title of program on my webradio
    “In the screenshot you can see the title works perfectly in APP (ios and android too)”

    The player doesn’t work on iphone (yes android)

    http://www.radiostudiovivo.com

    • This topic was modified 9 years, 9 months ago by italo1961.
    • This topic was modified 9 years, 9 months ago by italo1961.
    Reply
    2016-11-25 at 2:14 am
    #17911
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I have just placed your streaming URL in my live demo and looks like its working fine. http://www.aivahthemes.com/musicplay/

    Reply
    2016-11-25 at 3:23 pm
    Unknown Support Status
    #17912
    italo1961
    Participant
    • Topics: 12
    • Replies: 28
    • Total posts: 40
    • Post count: 51

    i’m sorry…but this is what i see in my site and your site… look at the attachment and you can check 2 different description. Why?

    (your is ok)

    thank YOU

    • This reply was modified 9 years, 9 months ago by italo1961.
    Reply
    2016-11-25 at 3:49 pm
    #17915
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I think you have customized the child theme and not replaced the files what it is. Kindly please extend your support to avail support. Your support is expired.

    Reply
    2016-11-25 at 3:59 pm
    Unknown Support Status
    #17916
    italo1961
    Participant
    • Topics: 12
    • Replies: 28
    • Total posts: 40
    • Post count: 51
    This reply has been marked as private.
    Reply
    2016-11-25 at 4:05 pm
    #17917
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Thanks for extending the support license. I will take a closer look at it now.

    Reply
    2016-11-25 at 4:19 pm
    #17918
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Can you come online in Skype?

    Reply
    2016-11-25 at 4:40 pm
    Unknown Support Status
    #17919
    italo1961
    Participant
    • Topics: 12
    • Replies: 28
    • Total posts: 40
    • Post count: 51

    i’m online

    Reply
    2016-11-30 at 3:02 pm
    #18004
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Topic is Solved via Skype Communication. In case if it is not resolved, you can reply here instead of creating another topic.

    Reply
    2017-01-17 at 9:11 am
    Unknown Support Status
    #18658
    zafims
    Participant
    • Topics: 16
    • Replies: 86
    • Total posts: 102
    • Post count: 97
    This reply has been marked as private.
    Reply
    2017-01-17 at 9:53 am
    Unknown Support Status
    #18659
    zafims
    Participant
    • Topics: 16
    • Replies: 86
    • Total posts: 102
    • Post count: 97

    HI there i have solved partly, now radio is working, but song info not coming
    also wondering if i put couple of radio stream id, can i run those by schedule? or how it works as we can put many stream id now!!?

    Reply
    2017-01-17 at 11:42 am
    #18669
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    @zafims: I saw that your IceCast Streaming Url is not working and it is not fetching the song info.

    Reply
    2017-01-17 at 12:02 pm
    Unknown Support Status
    #18670
    zafims
    Participant
    • Topics: 16
    • Replies: 86
    • Total posts: 102
    • Post count: 97

    i see…. but we are using same url for mobile app and its showing song info. please help me

    • This reply was modified 9 years, 7 months ago by zafims.
    Reply
    2017-01-17 at 4:07 pm
    #18677
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I have just placed your streaming URL in my live demo and looks like its working fine. http://www.aivahthemes.com/musicplay/
    Please Check u r plugins…

    Reply
    2017-01-17 at 4:53 pm
    Unknown Support Status
    #18678
    zafims
    Participant
    • Topics: 16
    • Replies: 86
    • Total posts: 102
    • Post count: 97

    Hi there, it’s working fine your theme, so what’s the prob in my theme?? Even from iPhone radio don’t start!!

    Reply
    2017-01-17 at 5:19 pm
    #18679
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
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    Try deactivating your plugins one by one and see if it works.

    Reply
    2017-01-24 at 11:53 am
    #18826
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
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    We are setting this topic to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

    Reply

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