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Update 2.5.0 theme (and many console error) URGENT please!

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This topic has 15 replies, 3 voices, and was last updated 10 years, 8 months ago by Anonymous.

  • 2015-12-02 at 11:45 pm
    Support Expired
    #11300
    nocamoss
    Participant
    • Topics: 6
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    • Total posts: 26
    • Post count: 23

    Please i have a problem with this theme: I have the theme (vers: 2.5.0) + child theme (vers: 2.5.0) run with wp 431.

    Have many problem in Chrome console (see attach) and I try to update the theme to v4.2.0 but i have a crash of all wp.

    How to do that? How to update in correct way? Do I have to updated for any release step? Or what?

    PS: why this plugin (http://codecanyon.net/item/ninja-popups-for-wordpress/3476479) do not work with 2.5.0?

    Really thanks!!!

    • This topic was modified 10 years, 9 months ago by nocamoss.
    2015-12-02 at 11:48 pm
    Support Expired
    #11303
    nocamoss
    Participant
    • Topics: 6
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    • Post count: 23

    Also i do not understand why i have all these errors in console!
    Please help! Could you think i solve if i update the theme to v4.2.0?

    Thanks!

    2015-12-03 at 12:20 am
    #11305
    Fem
    Keymaster
    • Topics: 2
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    I don’t see those errors coming out from theme but anyway if you can provide us the wp logins then we can take a closer look at it as we don’t have any errors in our live demo when viewed in console mode.

    2015-12-03 at 12:34 am
    Support Expired
    #11310
    nocamoss
    Participant
    • Topics: 6
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    • Post count: 23

    Sure for the login detail (can i send them here?)
    Please also i need support to update from 2.5.0.
    These is really urgent: how is the best way?

    2015-12-03 at 1:59 am
    #11315
    Fem
    Keymaster
    • Topics: 2
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    Its late here so we can help you out in morning only and If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    2015-12-03 at 2:49 pm
    Support Expired
    #11354
    nocamoss
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    This reply has been marked as private.
    2015-12-03 at 11:58 pm
    Support Expired
    #11362
    nocamoss
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    This reply has been marked as private.
    2015-12-04 at 12:13 am
    Support Expired
    #11364
    nocamoss
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    This reply has been marked as private.
    2015-12-05 at 4:11 pm
    #11401
    Fem
    Keymaster
    • Topics: 2
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    We have made the popup and download working fine and its released in the 4.3.0 version yesterday can you please update it and let me know so that i can take a closer look after you update it.

    2015-12-06 at 4:40 pm
    Support Expired
    #11418
    nocamoss
    Participant
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    2015-12-07 at 11:19 am
    #11431
    Anonymous
    Inactive
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    1. You have to update your theme to latest version. Before you update the theme, every time you need to backup your current theme folder. Take a backup of your modified files first and make a note of what changes you did in the files so that you can replace the altered code later as it will get replaced when you update the theme. If you are using the child theme then you don’t have to worry as you can simply replace the parent theme folder without any hesitation.
    If you wish you can also take backup of your theme options from Appearance > Theme Options > Import/Export.

    2. cast_sender.js those are not theme related. Those are youtube video related errors which you are using.
    If you are a user annoyed by these console messages, you can switch to Chrome if not using it already. Within Chrome, either: Install the Chromecast extension.
    Go through this url: http://stackoverflow.com/questions/24490323/google-chrome-cast-sender-error-if-chrome-cast-extension-is-not-installed-or-usi

    2015-12-07 at 8:50 pm
    Support Expired
    #11446
    nocamoss
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    This reply has been marked as private.
    2015-12-07 at 11:51 pm
    #11450
    Fem
    Keymaster
    • Topics: 2
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    Check in the documentation folder. We have written in the documentation.

    2015-12-08 at 4:15 pm
    Support Expired
    #11473
    nocamoss
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    2015-12-09 at 11:04 am
    #11490
    Anonymous
    Inactive
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    Please contact us via Skype for better communication. Our Skype Id: support-aws

    2015-12-18 at 11:50 am
    #11680
    Anonymous
    Inactive
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    Topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

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