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This topic has 38 replies, 5 voices, and was last updated 9 years, 7 months ago by Anonymous.

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  • 2016-08-30 at 12:13 pm
    Support Expired
    #16310
    zafims
    Participant
    • Topics: 16
    • Replies: 86
    • Total posts: 102
    • Post count: 97

    Upcoming Events are not showing properly, sometime changes automatically, sometime 1 hide, one show, etc etc, very strange!!!

    2016-08-30 at 12:22 pm
    #16311
    Anonymous
    Inactive
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    Upcoming events will be displayed based on the Events Date and Event Time which you have provided in the events meta options. The past events won’t show up if the date and time is passed.

    2016-08-30 at 12:51 pm
    Support Expired
    #16312
    zafims
    Participant
    • Topics: 16
    • Replies: 86
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    • Post count: 97

    Hi im talking about future dated events, not past, i have 2 upcoming events, and its shhowing 1 🙁 plz help

    2016-08-30 at 1:44 pm
    #16315
    Anonymous
    Inactive
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    Fixed your issue.
    Edited files:
    musicplay/musicband/events/event.php
    musicplay/framework/shortcode/music_event.php

    2016-08-30 at 4:16 pm
    Support Expired
    #16330
    zafims
    Participant
    • Topics: 16
    • Replies: 86
    • Total posts: 102
    • Post count: 97

    fixed………. you guys are awesome !!!

    2016-08-30 at 4:30 pm
    #16332
    Anonymous
    Inactive
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    Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

    2016-11-30 at 3:08 am
    Support Expired
    #17991
    perils
    Participant
    • Topics: 4
    • Replies: 17
    • Total posts: 21
    • Post count: 17

    Hi Pam!
    It’s the same problem for me. System not shows all upcoming events. Past events ok.
    I’ve updated theme to version 7.2.0 and nothing is changed. After updating there’s also a problem in admin theme options visualization.

    Thanks in advance!

    2016-11-30 at 11:10 am
    #17997
    Anonymous
    Inactive
    • Topics: 0
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    @perils: Fixed your issue. Edited File: musicplay/framework/shortcode/music_event.php file

    We are sorry to say this, your support time is expired. You need to repurchase the licence in order to extend the support for the theme.

    2016-11-30 at 10:57 pm
    Support Expired
    #18009
    perils
    Participant
    • Topics: 4
    • Replies: 17
    • Total posts: 21
    • Post count: 17

    Excuse me Pam,
    in the meantime I’ve purchased the licence to extend support.
    Thanks for your timely action but Today I’ve seen that was available version 7.3.0 and I have updated the theme.
    Unfortunately now I’ve two problems:
    1) the same of yesterday: upcoming events are not visible again!
    2) my woocommerce pages are not as they should (maybe even before updating)
    I’ve disabled ajax version of the theme.

    Thanks in advance

    2016-12-02 at 10:48 am
    #18025
    Anonymous
    Inactive
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    @perils: 1. I have seen that it’s working fine http://www.thebeat.it/eventi/
    2. We’ll consider making a fix for this in the future updates.

    2016-12-02 at 10:45 pm
    Support Expired
    #18047
    perils
    Participant
    • Topics: 4
    • Replies: 17
    • Total posts: 21
    • Post count: 17

    Ah ok!! Tahnk You very much! I’m considering to change ecommerce plugin…

    2016-12-05 at 10:17 am
    #18059
    Anonymous
    Inactive
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    Okay.

    2017-01-13 at 5:19 am
    Support Expired
    #18614
    simonetor
    Participant
    • Topics: 3
    • Replies: 14
    • Total posts: 17
    • Post count: 16

    Same problem as the other people.. in my website, sometimes some events don’t show up, please tell me how to fix!! Thanks

    2017-01-13 at 1:10 pm
    #18617
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
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    @simonetor – If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2017-01-13 at 11:31 pm
    Support Expired
    #18624
    simonetor
    Participant
    • Topics: 3
    • Replies: 14
    • Total posts: 17
    • Post count: 16
    This reply has been marked as private.
    2017-01-16 at 10:56 am
    #18630
    Anonymous
    Inactive
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    @simonetor: You are using older version. Kindly update your theme to latest version 7.2. After updating to latest version if the issue still persists then let us know so that we can take a clear look at it. Make sure you take a back up of everything related to older version theme before updating it to latest version.

    2017-01-16 at 2:03 pm
    Support Expired
    #18642
    simonetor
    Participant
    • Topics: 3
    • Replies: 14
    • Total posts: 17
    • Post count: 16

    in the package i just downloaded from tf i see 3 different versions: 7.0.0 – 7.2.0 – 7.3.0
    which should i use ?!?!

    2017-01-16 at 3:38 pm
    #18644
    Anonymous
    Inactive
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    You can download 7.2 version.

    2017-01-17 at 8:51 am
    Support Expired
    #18657
    zafims
    Participant
    • Topics: 16
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    This reply has been marked as private.
    2017-01-17 at 11:39 am
    #18668
    Anonymous
    Inactive
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    I have seen that the date picker is conflicting with one of your plugin which is “NoO Timetable”. You can’t use 2 events. So kindly use only 1 event and deactivate the Noo Timetable Plugin. AFter deactivating go to events posts meta and choose the start time and end time.

    2017-01-17 at 12:24 pm
    Support Expired
    #18672
    zafims
    Participant
    • Topics: 16
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    • Post count: 97

    hi thanks for quick reply, ihv deactivated the Noo plugin, but no change, could you please check now?
    thanks

    2017-01-17 at 12:33 pm
    #18673
    Anonymous
    Inactive
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    AFter deactivating go to events posts meta and choose the start time and end time.

    2017-01-18 at 2:46 am
    Support Expired
    #18685
    zafims
    Participant
    • Topics: 16
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    • Post count: 97

    fixed ….thanks guys 🙂

    2017-01-18 at 3:53 am
    Support Expired
    #18686
    simonetor
    Participant
    • Topics: 3
    • Replies: 14
    • Total posts: 17
    • Post count: 16

    nothing to do…also if i downloaded 7.2 version, the problem still persist.. now the event list on the frontend is completely blank with no events.. i really need your support with that issue!

    2017-01-18 at 10:33 am
    #18688
    Anonymous
    Inactive
    • Topics: 0
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    @simonetor: If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2017-01-18 at 1:38 pm
    Support Expired
    #18694
    simonetor
    Participant
    • Topics: 3
    • Replies: 14
    • Total posts: 17
    • Post count: 16

    you can find the login in my previous private post.

    2017-01-18 at 1:50 pm
    #18695
    Anonymous
    Inactive
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    By logging in to your website I have seen that you have not created any of the categories in the events posttype. Kindly create some categories and assign those categories to events posts then generate the events shortcode and see. I have created a “test page” for you with the music events shortcode generated.

    2017-01-18 at 1:55 pm
    Support Expired
    #18696
    simonetor
    Participant
    • Topics: 3
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    • Total posts: 17
    • Post count: 16
    This reply has been marked as private.
    2017-01-19 at 3:38 am
    Support Expired
    #18705
    simonetor
    Participant
    • Topics: 3
    • Replies: 14
    • Total posts: 17
    • Post count: 16

    unfortunately, the problem still persists. Right now on the website, the event list is completely blank with no events listed.
    I really REALLY need you to take action on some code as you did with other users in the same thread.
    Please let me know asap. Thanks

    2017-01-19 at 11:05 am
    #18722
    Anonymous
    Inactive
    • Topics: 0
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    Sure, we’ll help you out but can you please tell me where exactly the events are not listing because I have seen that the events shortcode is working fine and also the events template page is also displaying the events. Kindly send us the screenshot along with website url where exactly the events are not listing.

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