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Unable to update theme

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This topic has 3 replies, 3 voices, and was last updated 11 years, 1 month ago by Fem.

  • 2015-07-05 at 1:11 pm
    Unknown Support Status
    #8507
    theg3agency
    Participant
    • Topics: 7
    • Replies: 14
    • Total posts: 21
    • Post count: 17

    I read the sticky but I keep getting the error message.

    Unpacking the package…
    Installing the theme…
    Destination folder already exists. /home/theg3agency/public_html/RockLanOne.com/rocklanone/wp-content/themes/musicplay/
    Theme install failed.

    2015-07-05 at 4:54 pm
    #8508
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you are using the child theme then you can delete the parent theme and upload the fresh parent theme from the updated version downloaded from themeforest and upload it.

    we offer paid support as well only $20 for installation/update of the theme

    2015-07-07 at 2:10 pm
    Unknown Support Status
    #8525
    theg3agency
    Participant
    • Topics: 7
    • Replies: 14
    • Total posts: 21
    • Post count: 17
    This reply has been marked as private.
    2015-08-05 at 4:41 pm
    #8846
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

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