Your Time:
Our Time:
← Back to discussions

UltraNet stuck loading can not customize

Need help with a different issue? Search the forums or open a new ticket.
Open a support ticket

This topic has 1 reply, 2 voices, and was last updated 5 years, 11 months ago by Fem.

  • 2020-10-02 at 1:48 am
    Unknown Support Status
    #27718
    hillcountryinternetsolutions
    Participant
    • Topics: 1
    • Replies: 0
    • Total posts: 1
    • Post count: 0

    UltraNet stuck loading and can not customize. I have purchased WP Bakery Page Builder and I have installed and updated all plugins. Running WP 5.5.1 with UltraNet theme. Not sure what the issue is.

    2020-10-02 at 11:19 am
    #27720
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

You must be logged in to reply to this topic.