Twitter – Font issue

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 18 replies, 6 voices, and was last updated 10 years, 9 months ago by Fem.

2014-01-23 at 3:47 am
Support Expired

#2454
Fenrilh
Participant
Topics: 23
Replies: 43
Total posts: 66
Post count: 72
Hello : i don’t know for you, but on mine, I have a font issue on the twitter widget :

http://horizon42.fr/

It appears the conversion is bad and that the transcription is wrong : the “é”, “è”, and all that characters have transcript issues :

“#Dune #Herbert #Lynch 30 ans dÃ©jÃ ? @RadioHorizon42 cÃ©lÃ¨bre l’Ã©vÃ©nement ce 1 fÃ©vrier avec la B.O. !”

Do I have to change something on the site, as it is only “twitter” related or is it something more specific for you guys ?

Thank you !

Reply
2014-01-24 at 5:16 pm

#2519
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
Very strange for me we have not anything related to twitter might be you have change something that’s effect twitter. Feel free to ask if you have anymore question, we will be there to assist you.

Regards,
Wajid Khan

Reply
2014-01-24 at 10:18 pm
Support Expired

#2533
Fenrilh
Participant
Topics: 23
Replies: 43
Total posts: 66
Post count: 72
Well I asked people around me : same problem for them : special character issue !

(I don’t change the tweet for now, so you can see it)

Apparently my charset for the page is in UTF-8

http://www.tipsandtricks-hq.com/how-to-fix-the-character-encoding-problem-in-wordpress-1480

This should fix it if I am correct ?

I will do it if I understand this well

Reply
2014-01-25 at 1:48 am

#2535
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
If you can give it try it would be great and let me know if anything goes wrong.

Reply
2014-01-25 at 2:28 am
Support Expired

#2537
Fenrilh
Participant
Topics: 23
Replies: 43
Total posts: 66
Post count: 72
I just read that it can broke your whole blog changing the charset for it

As my issue is “widget Twitter” ONLY… isn’t something wrong with it ?

Reply
2014-01-27 at 7:03 pm
Support Expired

#2576
Fenrilh
Participant
Topics: 23
Replies: 43
Total posts: 66
Post count: 72
note :

Just see that the Twitter works fine in the header : http://horizon42.fr/etvous/

It is only the twitter widget that has a charset issue ! On the side bar

Reply
2014-01-28 at 12:06 pm

#2604
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Fixed the twitter issue please check now and let me know.

Reply
2014-01-28 at 6:06 pm
Support Expired

#2612
Fenrilh
Participant
Topics: 23
Replies: 43
Total posts: 66
Post count: 72
Works fine !!!

Great ! 🙂

Reply
2015-11-09 at 4:27 pm
Support Expired

#10789
alexgr
Participant
Topics: 6
Replies: 31
Total posts: 37
Post count: 31
hello, I have the same problem with greek characters, can you provide me some help for that ?

Thank you very much !

Reply
2015-11-09 at 4:52 pm

#10793
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
go to -> http://www.aivahthemes.com/musicplay/framework/common/class-twitter.php find this ‘encode_utf8′ =>’false’, remove the false value from it.

This reply was modified 10 years, 10 months ago by Fem.
Reply
2015-11-09 at 5:19 pm
Support Expired

#10796
alexgr
Participant
Topics: 6
Replies: 31
Total posts: 37
Post count: 31
This reply has been marked as private.

Reply
2015-11-10 at 1:14 am
Support Expired

#10803
alexgr
Participant
Topics: 6
Replies: 31
Total posts: 37
Post count: 31
it doesn’t work !

Reply
2015-11-17 at 12:35 pm

#10955
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Hi alexgr,

Sorry for the delay in response. Please provide me the logins of your website once again. So, that I can take a closer look at it. The logins which you have provided before are not working.

Reply
2015-12-04 at 2:24 am
Support Expired

#11367
alexgr
Participant
Topics: 6
Replies: 31
Total posts: 37
Post count: 31
Hello, With the new update the problem comes back. Can you provides me some help ?

Reply
2015-12-04 at 2:26 am
Support Expired

#11371
alexgr
Participant
Topics: 6
Replies: 31
Total posts: 37
Post count: 31
This reply has been marked as private.

Reply
2015-12-04 at 12:45 pm

#11378
Anonymous
Inactive
Topics: 0
Replies: 3227
Total posts: 3227
Post count: 0
Solved! Is there anything else that I can assist you with?

Reply
2015-12-04 at 3:21 pm
Support Expired

#11381
alexgr
Participant
Topics: 6
Replies: 31
Total posts: 37
Post count: 31
Can you explain to me the way to do it by myself ? Because I don’t want to annoying you in every updates.
Thank you!

Reply
2015-12-04 at 3:40 pm
Support Expired

#11382
alexgr
Participant
Topics: 6
Replies: 31
Total posts: 37
Post count: 31
This reply has been marked as private.

Reply
2015-12-05 at 4:36 pm

#11407
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
We will consider taking a closer look into this issue with using gallery with captions which is causing a mess. I will find a fix and release in the next update. Make sure you use the child theme. Upload the musicplay-child theme as well and activate the child theme so that when we release the new updates you can simply make the update for the parent theme. Read in documentation on how to upload the child theme and activate.

Reply

You must be logged in to reply to this topic.