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Theme won't install

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This topic has 20 replies, 2 voices, and was last updated 8 years, 11 months ago by _YB.

  • 2017-10-09 at 10:49 am
    Support Expired
    #21952
    _YB
    Participant
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    I am trying to upload the theme but it won’t work it keeps telling me to try again??

    2017-10-09 at 11:41 am
    #21954
    Fem
    Keymaster
    • Topics: 2
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    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2017-10-09 at 5:42 pm
    Support Expired
    #21955
    _YB
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    This reply has been marked as private.
    2017-10-09 at 5:50 pm
    Support Expired
    #21956
    _YB
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    This reply has been marked as private.
    2017-10-09 at 6:02 pm
    Support Expired
    #21957
    _YB
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    This reply has been marked as private.
    2017-10-09 at 6:48 pm
    #21958
    Fem
    Keymaster
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    We are still online for few more minutes if you are online. Consider using WordPress upload or FTP upload, either way, it will work. What type of error does it show? Do you have sufficient upload limit for the file? Check your max_upload_size in php.ini and try to increase it by 64M and see.

    If the problem still persists then please feel free to update here and let us know so that we can take a look at it tomorrow again.

    2017-10-10 at 2:44 pm
    Support Expired
    #21962
    _YB
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    2017-10-10 at 4:00 pm
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    #21964
    _YB
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    2017-10-10 at 4:09 pm
    #21968
    Fem
    Keymaster
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    If you are online on Skype. It can be faster to assist you.

    2017-10-10 at 8:16 pm
    Support Expired
    #21972
    _YB
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    2017-10-11 at 2:05 am
    #21975
    Fem
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    You can find in the right sidebar on this support forum. The Skype Contact section. BTW It’s late here so will catch you tomorrow. Sorry, I see there is a huge time difference.

    Images you have to replace with your own images as the images are only for the demo purpose.

    2017-10-13 at 12:13 pm
    Support Expired
    #21997
    _YB
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    2017-10-13 at 1:00 pm
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    #21998
    _YB
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    2017-10-13 at 3:10 pm
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    #21999
    _YB
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    2017-10-13 at 4:33 pm
    #22010
    Fem
    Keymaster
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    1) You can search in http://www.shutterstock.com and Purchase the images.
    2) What comes with the visual composer? ( Theme is compatible with Visual Composer but doesn’t have a visual composer in it.)
    3) Yes if you download the full package from ThemeForest then go to the Plugins folder and find Revolution Slider inside you will find the demo sliders folder which you can import in your revolution slider section and use it. Try to use the latest version anona-slider-2017

    Note: Do not make your every post private.

    2017-10-13 at 4:42 pm
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    #22013
    _YB
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    2017-10-13 at 4:43 pm
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    #22014
    _YB
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    2017-10-13 at 4:48 pm
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    #22015
    _YB
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    2017-10-13 at 4:52 pm
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    #22016
    _YB
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    sorry i just noticed your note, i thought you said to make it private

    2017-10-13 at 5:02 pm
    #22017
    Fem
    Keymaster
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    If you read the documentation for the slider revolution you can find the shortcode there. Kindly please don’t post each sentence as a separate post otherwise other buyers if they search for help it will be difficult for them to understand.

    Yes, you have to purchase visual composer separately, but we don’t recommend users to use the visual composer as most of the things are there in the shortcodes our generator but still if you wish you can purchase but use it wisely.

    2017-10-13 at 5:48 pm
    Support Expired
    #22019
    _YB
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    i dont really want to purchase visual composer but it is abit confusing to use the shortcode we will see how i go

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