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Theme Options Do Not Load; Cannot Update Theme Version w/o Breaking Website

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    Resolved
    Posted in: MusicPlay  
  • Support Expired
    • Topics: 12
    • Replies: 34
    • Total posts: 46
    Not too shy to talk
    Post count: 39
    mikedutkewych
    Member
    2021-08-24 at 6:51 am #28439

    Hi, I am having a similar issue that others have posted about. When I try to access MusicPlay theme options all I get is a spinning wheel and “Loading Theme Options” text.

    When I tried to update MusicPlay to the latest version, all of the styling I applied to my site disappeared and my site was unrecognizable. I am using a Child theme but it still broke my website when I updated the theme version. I have since reverted to a backup so I am back at square one.

    Can someone please log in to my WP admin dashboard to troubleshoot this issue. If updating to a new version of the theme is necessary to get the theme options menu to load again I am willing to update, but only if it will not break my website again. Please advise.

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