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The Whole Theme (back to back issues)

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This topic has 5 replies, 2 voices, and was last updated 12 years, 9 months ago by Wajid Khan.

  • 2013-12-03 at 12:30 pm
    Support Expired
    #1235
    the8588
    Participant
    • Topics: 9
    • Replies: 17
    • Total posts: 26
    • Post count: 17

    Overall, this is a good theme, but I’m having multiple issues.

    Everytime I go inside the theme options to make a change, the ENTIRE settings are reset and next thing you know the headers and backgrounds change colors and no matter what the colors are inside of the control panel everything goes all white.

    I’ve continued to have issues with things resetting and im worried that I will not be able to use this theme and launch a website and be confident without continuing to check back and forth on the website to see if its functioning properly.

    Not only have the colors decided to do what it want on its own, my Albums page has decided to just jump outside of the 4 columns and now posts are showing up in broken tables.

    I really do think something needs to be done with this because there should really be no reason why I continue to have the issues I’m having.

    Maybe I’m looking to do more with the theme and its doesn’t have the ability to do that.

    2013-12-03 at 12:35 pm
    Support Expired
    #1236
    the8588
    Participant
    • Topics: 9
    • Replies: 17
    • Total posts: 26
    • Post count: 17
    This reply has been marked as private.
    2013-12-03 at 12:35 pm
    Support Expired
    #1238
    the8588
    Participant
    • Topics: 9
    • Replies: 17
    • Total posts: 26
    • Post count: 17
    This reply has been marked as private.
    2013-12-03 at 12:35 pm
    Support Expired
    #1240
    the8588
    Participant
    • Topics: 9
    • Replies: 17
    • Total posts: 26
    • Post count: 17
    This reply has been marked as private.
    2013-12-03 at 12:36 pm
    Support Expired
    #1242
    the8588
    Participant
    • Topics: 9
    • Replies: 17
    • Total posts: 26
    • Post count: 17
    This reply has been marked as private.
    2013-12-03 at 2:03 pm
    #1244
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    HI there,

    I have just crosschecked with the issues and issues which you have mentioned kindly see below for the solutions.

    1) Background Manager Issue
    You need to empty the backgrund image and color from theme options panel and save changes to make your Background Manager plugin work fine.

    2) Self-hosted issue
    Its showing as embed code may be because the Content editor mode may be as visual instead of html for using the shortcode. Its not related to the theme nor with the plugin.

    3) Everytime I go inside the theme options to make a change, the ENTIRE settings are reset and next thing you know the headers and backgrounds change colors and no matter what the colors are inside of the control panel everything goes all white.
    I see that the color code is missing hash in it so its not using the color code to display. Everything setting reset will not be with a theme it might be an issue with any plugin. We can look into this issue once you come online via Skype or chat with live chat to see whats wrong or which plugin impacts the reset option for the theme options.

    4) Not only have the colors decided to do what it want on its own, my Albums page has decided to just jump outside of the 4 columns and now posts are showing up in broken tables.
    We have tested it coz the title was too big than the album box so it was overlapping and floating issue. We have found a fix for it and it will be updated in the next update tomorrow.

    If you still have any issues you can contact us on skype to get support.

    Skype ID: support-aws (This is my skype id)

    Regards,
    Wajid

    • This reply was modified 12 years, 9 months ago by Wajid Khan.

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