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Testimonials not displaying

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This topic has 27 replies, 4 voices, and was last updated 8 years, 2 months ago by Fem.

  • 2018-03-25 at 1:48 am
    Support Expired
    #23047
    Tony_gm
    Participant
    • Topics: 1
    • Replies: 13
    • Total posts: 14
    • Post count: 13

    Hi,

    I have installed the testimonials script and added all the necessary code but the testimonials are not displaying on my website.

    Also, I could do with some stuff removed from the addnew.php file. I am looking to remove the image upload and title of the company. I did comment out the statements but it still returned an error. Can you tell me what lines I need to comment out for the validation.

    Can you email me and I will send you FTP details. Thanks

    2018-03-27 at 1:24 am
    #23054
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    You can add your FTP Logins here with URL but make sure you set the post reply as private so that only admin can view login credentials and make sure you take a backup of the files.

    2018-03-27 at 2:01 am
    Support Expired
    #23057
    Tony_gm
    Participant
    • Topics: 1
    • Replies: 13
    • Total posts: 14
    • Post count: 13
    This reply has been marked as private.
    2018-03-27 at 1:00 pm
    #23059
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I see you have some caching enabled on your side. kindly please remove the caching and let me know so that I can test the issue.

    2018-03-27 at 6:08 pm
    Support Expired
    #23061
    Tony_gm
    Participant
    • Topics: 1
    • Replies: 13
    • Total posts: 14
    • Post count: 13

    Can you just remove the caching – I have a backup of the files. I cannot currently access FTP to update cache and will be unable to for a few days. Ideally, I need the issue resolved by Thursday morning.

    Thanks

    2018-03-27 at 6:22 pm
    #23062
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I’m asking you that do you have anything cache enabled or so on your server as I see the script is working fine but it’s not calling in your reviews.php

    2018-03-27 at 7:08 pm
    Support Expired
    #23063
    Tony_gm
    Participant
    • Topics: 1
    • Replies: 13
    • Total posts: 14
    • Post count: 13

    Only in the CMs editor.

    2018-03-29 at 12:12 am
    Support Expired
    #23077
    Tony_gm
    Participant
    • Topics: 1
    • Replies: 13
    • Total posts: 14
    • Post count: 13

    Any update please?

    2018-03-29 at 12:48 pm
    #23080
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    We have tested it and it’s not working in your case. Not sure whats wrong with your server settings or so.

    2018-06-06 at 4:06 am
    Support Expired
    #23520
    Tony_gm
    Participant
    • Topics: 1
    • Replies: 13
    • Total posts: 14
    • Post count: 13

    HI Sorry for the delay in responding. I have the testimonials working now… how can I remove stuff from the form where people submit a testimonial? I literally want the name & comment box and the rest to be hidden. I am assuming its on the addnew page…. if you can tell me what I need to comment out that would be appreciated. Thank you.

    2018-06-18 at 3:41 am
    Support Expired
    #23610
    Tony_gm
    Participant
    • Topics: 1
    • Replies: 13
    • Total posts: 14
    • Post count: 13

    Any update to my post above?

    2018-06-18 at 4:48 pm
    #23613
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Sorry for the delay in response. We were busy with the Ramadan Festival so was not responding for a week. We are back to the desk now and regarding your question, I think there is no option currently for the disabling of fields from the submission form. But we will consider that in the coming updates sooner.

    2018-06-18 at 5:42 pm
    Support Expired
    #23615
    Tony_gm
    Participant
    • Topics: 1
    • Replies: 13
    • Total posts: 14
    • Post count: 13

    OK, hope you had a good festival. Belated Happy Eid.

    I understand this may be a future update but is there anyway you can show me how to comment out sections on the current addnew.php to just the client name and testimonial? Everytime I try to do it the form does not save the testimonial

    2018-06-18 at 6:44 pm
    #23617
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    @Tony_gm
    yes, it might be due to a mismatch in the string that you are passing i.e. while inserting fields into database table you need to pass a date in the exact date format try this one for the date field.
    $proj_date = date("Y-m-d");

    And comment out the input fields and its validation

    2018-06-19 at 1:15 pm
    Support Expired
    #23631
    Tony_gm
    Participant
    • Topics: 1
    • Replies: 13
    • Total posts: 14
    • Post count: 13

    Hi, how can I upload the commented code for you to take a look? I just need the name, testimonial section and the captcha…..

    2018-06-19 at 1:46 pm
    #23632
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you wait for a few days we will consider updating the script and you can use with admin settings where you can disable the fields for the forms as well. If you are in rush then we can do it custom for you in few $$$

    2018-06-19 at 1:48 pm
    Support Expired
    #23633
    Tony_gm
    Participant
    • Topics: 1
    • Replies: 13
    • Total posts: 14
    • Post count: 13

    Hi, I am in a rush I am afraid …. let me know how much it will cost

    2018-06-19 at 2:42 pm
    #23634
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    It will cost you $20. You need to provide us the FTP Logins so that we can make changes for you. We accept PayPal.

    2018-06-21 at 1:07 pm
    Support Expired
    #23657
    Tony_gm
    Participant
    • Topics: 1
    • Replies: 13
    • Total posts: 14
    • Post count: 13
    This reply has been marked as private.
    2018-06-26 at 2:42 pm
    #23683
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    This is my PayPal ID: intsales@aivah.com

    Let me know when you make the payment.

    2018-06-26 at 2:55 pm
    Support Expired
    #23684
    Tony_gm
    Participant
    • Topics: 1
    • Replies: 13
    • Total posts: 14
    • Post count: 13

    I have sent the payment of $20

    2018-06-26 at 4:15 pm
    #23685
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Thanks for the information. I will start working on your project after 30 minutes and will inform you once it is done.

    2018-06-26 at 4:45 pm
    #23686
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876
    This reply has been marked as private.
    2018-06-26 at 5:56 pm
    Support Expired
    #23687
    Tony_gm
    Participant
    • Topics: 1
    • Replies: 13
    • Total posts: 14
    • Post count: 13
    This reply has been marked as private.
    2018-06-26 at 6:19 pm
    #23703
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Got connected to the FTP! But also need is logins of Testimonial Manager tried previously mentioned logins but not working

    2018-06-27 at 8:07 pm
    Support Expired
    #23705
    Tony_gm
    Participant
    • Topics: 1
    • Replies: 13
    • Total posts: 14
    • Post count: 13
    This reply has been marked as private.
    2018-06-28 at 5:07 pm
    #23718
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    In your reviews.php line#143 you have included testimonials/randomreview.phpwhich is limited to the one testimonial post.

    If you change it to testimonials/testimonials.php you can see all your testimonials

    You can enable the pagination option from the admin General Settings Tab and limit your posts in the pagination limit option

    2018-07-06 at 11:27 am
    #23746
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

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