Testimonials carousel empty item

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This topic has 11 replies, 4 voices, and was last updated 6 years, 11 months ago by Fem.

2019-05-09 at 4:46 pm
Unknown Support Status

#25285
eplsglobal
Participant
Topics: 1
Replies: 6
Total posts: 7
Post count: 6
When testimonials are displayd as a carousel, after the last one it shows empty space for 9 sec and then starts again. Is there a way to skip showing the empty one?

The code i use is the below:

[testimoniallist cat=”testimonials” limit=”3″ speed=”9000″]

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2019-05-09 at 4:56 pm

#25286
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Can you please provide us your site URL so we can take a closer look at it.

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2019-05-10 at 2:04 pm
Unknown Support Status

#25291
eplsglobal
Participant
Topics: 1
Replies: 6
Total posts: 7
Post count: 6
it’s still on the development server so not final url but you can see it here:

http://rockfm.tobelikethis.com

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2019-05-11 at 11:16 am
Unknown Support Status

#25293
eplsglobal
Participant
Topics: 1
Replies: 6
Total posts: 7
Post count: 6
OK website is now live.

you can visit at: http://www.rockfm892.com

We also have another issue. We are using icecast on the player and when someone visits another page the player dissappears. Even if they go back to homepage and the player apperas afgain it is not working and you need to hard refresh thte page.

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2019-05-13 at 12:40 pm

#25295
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
We have seen testimonials working fine we didn’t find any extra white space in testimonials can you please be more specific share a screenshot of the testimonial. And for the player, if you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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2019-05-13 at 1:03 pm
Unknown Support Status

#25296
eplsglobal
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Replies: 6
Total posts: 7
Post count: 6
This reply has been marked as private.

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2019-05-13 at 1:06 pm
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#25297
eplsglobal
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Topics: 1
Replies: 6
Total posts: 7
Post count: 6
I sent the credentials above.

As for the testimonials, if you load the homepage and wait until all of them have shown, it turns blank. see the screnshot below.

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2019-05-13 at 1:13 pm

#25298
Fem
Keymaster
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I don’t see the screenshot. can you please use Skype for communication if possible so that i can share my screen and I see everything seems to be fine at my end.

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2019-05-13 at 1:23 pm
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#25299
eplsglobal
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This reply has been marked as private.

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2019-05-13 at 1:31 pm
Unknown Support Status

#25301
eplsglobal
Participant
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Post count: 6
I already sent a skype request by my name (stated in the private chat above).

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2019-05-14 at 10:33 am

#25306
Fem
Keymaster
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Total posts: 5217
Post count: 6003
The topic is Solved via Skype Communication.

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2019-10-10 at 4:03 pm

#26013
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

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The topic ‘Testimonials carousel empty item’ is closed to new replies.