Testimonial carosel not scrolling

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This topic has 9 replies, 2 voices, and was last updated 9 years, 7 months ago by Anonymous.

2017-02-14 at 12:21 pm
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#19197
LouiseManner
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Hi, The testimonials scrolling is not working on the homepage, it remains on the first item. I have set the Testimonial Fade Speed to 1000.
http://newcastlepestexterminators.com.au/wp/
Could you please let me know what might be causing the problem.
Thanks

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2017-02-14 at 1:03 pm

#19200
Anonymous
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That is a testimonial carousel. It’s not fade. Carousel speed option is not added. We’ll add that option in the future updates. But if you want to change the speed of the carousel then you can change that in aivah-shortcodes > testimonial.php file and search for autoPlay: 300000, //Set AutoPlay to 3 seconds and change it there.

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2017-02-14 at 3:15 pm
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#19209
LouiseManner
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Total posts: 17
Post count: 14
Thank you for getting back.
The problem is the homepage testimonials do not auto scroll through the comments.
They are stuck on the first entry.
Should they auto scroll?
Thanks,

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2017-02-14 at 3:51 pm

#19210
Anonymous
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Fixed your problem. Added carousel speed option. You can test it now.

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2017-02-14 at 3:53 pm
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#19211
LouiseManner
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Thank you so much for that 🙂

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2017-02-14 at 3:56 pm

#19212
Anonymous
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If you have not yet given ratings to the theme, kindly please give to the theme by going to your themeforest account downloads section and below the Download button of the theme you can find the stars to click on for ratings 🙂

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2017-02-14 at 3:58 pm
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#19213
LouiseManner
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Replies: 14
Total posts: 17
Post count: 14
Sorry me again, the speed of the carousel is now very very fast.
I have changed the amount in the Anona general appearance setting but this has not changed the speed. Do I need to adjust this in the testimonial.php file?
Thanks

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2017-02-14 at 4:01 pm

#19214
Anonymous
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You have to change the speed by going to that specific page testimonials shortcode in the back end admin side.
[testimonials style="carousel" limit="6" itemslimit="1" carousel_speed="1000"] // Here you can adjust the speed of the testimonial carousel.

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2017-02-14 at 4:08 pm
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#19215
LouiseManner
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Replies: 14
Total posts: 17
Post count: 14
Found it – thanks again for your help.

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2017-02-14 at 4:10 pm

#19216
Anonymous
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If you have not yet given ratings to the theme, kindly please give to the theme by going to your themeforest account downloads section and below the Download button of the theme you can find the stars to click on for ratings. 🙂

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