✓ Testimonial carosel not scrolling

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Posted in: Anona

This topic has 9 replies, 2 voices, and was last updated 9 years, 9 months ago by Fem.

2017-02-14 at 12:21 pm
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#19197
LouiseManner
Participant
Topics: 3
Replies: 14
Total posts: 17
Post count: 14
Hi, The testimonials scrolling is not working on the homepage, it remains on the first item. I have set the Testimonial Fade Speed to 1000.
http://newcastlepestexterminators.com.au/wp/
Could you please let me know what might be causing the problem.
Thanks

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2017-02-14 at 1:03 pm

#19200
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
That is a testimonial carousel. It’s not fade. Carousel speed option is not added. We’ll add that option in the future updates. But if you want to change the speed of the carousel then you can change that in aivah-shortcodes > testimonial.php file and search for autoPlay: 300000, //Set AutoPlay to 3 seconds and change it there.

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2017-02-14 at 3:15 pm
Support Expired

#19209
LouiseManner
Participant
Topics: 3
Replies: 14
Total posts: 17
Post count: 14
Thank you for getting back.
The problem is the homepage testimonials do not auto scroll through the comments.
They are stuck on the first entry.
Should they auto scroll?
Thanks,

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2017-02-14 at 3:51 pm

#19210
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
Fixed your problem. Added carousel speed option. You can test it now.

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2017-02-14 at 3:53 pm
Support Expired

#19211
LouiseManner
Participant
Topics: 3
Replies: 14
Total posts: 17
Post count: 14
Thank you so much for that 🙂

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2017-02-14 at 3:56 pm

#19212
Fem
Keymaster
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Replies: 8473
Total posts: 8475
Post count: 6003
If you have not yet given ratings to the theme, kindly please give to the theme by going to your themeforest account downloads section and below the Download button of the theme you can find the stars to click on for ratings 🙂

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2017-02-14 at 3:58 pm
Support Expired

#19213
LouiseManner
Participant
Topics: 3
Replies: 14
Total posts: 17
Post count: 14
Sorry me again, the speed of the carousel is now very very fast.
I have changed the amount in the Anona general appearance setting but this has not changed the speed. Do I need to adjust this in the testimonial.php file?
Thanks

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2017-02-14 at 4:01 pm

#19214
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
You have to change the speed by going to that specific page testimonials shortcode in the back end admin side.
[testimonials style="carousel" limit="6" itemslimit="1" carousel_speed="1000"] // Here you can adjust the speed of the testimonial carousel.

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2017-02-14 at 4:08 pm
Support Expired

#19215
LouiseManner
Participant
Topics: 3
Replies: 14
Total posts: 17
Post count: 14
Found it – thanks again for your help.

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2017-02-14 at 4:10 pm

#19216
Fem
Keymaster
Topics: 2
Replies: 8473
Total posts: 8475
Post count: 6003
If you have not yet given ratings to the theme, kindly please give to the theme by going to your themeforest account downloads section and below the Download button of the theme you can find the stars to click on for ratings. 🙂

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