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Storeup – How to create custom 404 error page

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This topic has 3 replies, 2 voices, and was last updated 8 years, 8 months ago by Wajid Khan.

  • 2017-12-12 at 8:42 am
    Support Expired
    #22418
    balus_design
    Participant
    • Topics: 8
    • Replies: 6
    • Total posts: 14
    • Post count: 9

    Dear Aivah,

    For the Storeup theme, how do you create a custom 404 error page?

    This is not addressed in the documentation.

    The current 404 error page is very basic, here is an example:
    https://www.malabarstorage.com/faq2/

    Thank you

    2017-12-12 at 12:27 pm
    #22420
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    Hi @balus_design,

    For creating custom 404 error page you need to install storeup child theme make a clone copy of a 404.php file from the storeup parent theme into child theme then you can customize the 404.php file according to your needs. Let me know if there anything else I can assist you with.

    Regards,
    Wajid

    2017-12-29 at 10:16 am
    Support Expired
    #22493
    balus_design
    Participant
    • Topics: 8
    • Replies: 6
    • Total posts: 14
    • Post count: 9

    Wajid,

    I looked in Appearance/Editor at “Storeup Child”.

    In the Theme Files, I do not see any page called 404.php.

    Storeup Child only has:
    – Stylesheet (style.css)
    – Theme Function (functions.php)
    – storeup-niche (index.php)

    Please provide more instructions about where to find this file so I can customize it. Searching on all the above pages for “404” gives no results.

    Thank you,
    Justin

    2018-01-01 at 4:40 pm
    #22508
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    You can contact us via Skype with your WP logins and URL so that we can help you on Skype Live Chat. Our Skype ID: support-aws

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