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Storeup core plugin issue

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This topic has 4 replies, 4 voices, and was last updated 2 years, 7 months ago by Fem.

Viewing 5 posts - 1 through 5 (of 5 total)

  • 2020-08-14 at 5:45 pm
    Unknown Support Status
    #27360
    marketingwar
    Participant
    • Topics: 1
    • Replies: 0
    • Total posts: 1
    • Post count: 0

    I have had this theme for awhile with no issue. This week when you visit http://safekeepingstoragellc.com it is stuck on the loading screen. When I deactivate Storeup core plugin, I can at least see some of the site. Due to customers having to pay on my website, I have the core plugin disabled. I just purchased the extented support, please help.

    Reply
    2020-08-14 at 8:29 pm
    #27368
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi marketingwar,
    There are some bugs with WordPress latest version we are working on it. So that it is compatible with WordPress 5.5 version we will notify you when it has been done. Kindly please do not update the WordPress 5.5 version. Now you can Enable jQuery Migrate Helper plugin through the followed link provided https://wordpress.org/plugins/enable-jquery-migrate-helper/
    Yes, your support is renewed due to some API key issue its displaying expired.

    Reply
    2020-08-17 at 5:18 am
    Unknown Support Status
    #27388
    NatashaWrae
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 8

    Having same issue. Already upgraded to wordpress 5.5. When will this issue be resolved?

    Reply
    2024-02-04 at 5:22 pm
    Support Expired
    #28838
    majorcorp22j
    Participant
    • Topics: 0
    • Replies: 5
    • Total posts: 5
    • Post count: 5

    Greeting my dear,

    I am having the same problem since a while, did you find any solution ?

    Thank you in advance.

    Best Regards,

    SMS

    Reply
    2024-02-04 at 7:39 pm
    #28839
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    it has been resolved in the laster version please update your theme to the latest version and make sure you take a backup fore doing anything. If the problem still persists then please let me know.

    Reply

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Storeup core plugin issue’ is closed to new replies.