Some Past Event not visible

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 14 replies, 5 voices, and was last updated 6 years, 7 months ago by Asiya Fatima.

Tagged: events

2019-05-06 at 7:07 pm
Support Expired

#25250
perils
Participant
Topics: 4
Replies: 17
Total posts: 21
Post count: 17
Hi!
I realized that the system does not show some event. I don’t understand the logic of the problem. The fact manifests itself independently of category and date.
Any Idea?
Thanks in advance

Reply
2019-05-07 at 9:38 am

#25251
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Use the latest version of the theme. If still facing any issues contact us.
By the way, your support is expired. For continued support please extend your support license.

Reply
2019-05-08 at 11:20 pm
Support Expired

#25273
perils
Participant
Topics: 4
Replies: 17
Total posts: 21
Post count: 17
I have renewed Support on Themeforest. I Don’t know why is not visible. Let me know what you need to verify this.
I’m using the latest version of the theme.

Reply
2019-05-09 at 10:50 am

#25275
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If you send me your item purchase code we can verify the purchase.

Reply
2019-05-10 at 2:00 am
Support Expired

#25287
perils
Participant
Topics: 4
Replies: 17
Total posts: 21
Post count: 17
This reply has been marked as private.

Reply
2019-05-10 at 10:37 am

#25288
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Its working fine at our side. We are finding what might be the issue on your side. Now temporarily basis you can use template don’t use shortcode go through page right sidebar you will find Template and select past events don’t add shortcode here and do same for the upcoming events also.

This reply was modified 7 years, 4 months ago by Fem.

This reply was modified 7 years, 4 months ago by Fem.
Reply
2019-05-10 at 10:54 pm
Support Expired

#25292
perils
Participant
Topics: 4
Replies: 17
Total posts: 21
Post count: 17
Ok now I’m using templates.
I look forward to hearing from you
Thanx

Reply
2019-05-17 at 10:45 pm
Support Expired

#25353
perils
Participant
Topics: 4
Replies: 17
Total posts: 21
Post count: 17
Hi!
Have You got News for me?
Meanwhile there’s a new problem. From the last intervention I noticed that the event date not works very well.
I can choose the right date with the calendar but the system cannot save it. Is possible to save it ONLY writing the date in english (without the calendar option).
It’s wired…

Reply
2019-05-20 at 10:14 am

#25354
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I have checked our side it’s working fine. I think you’re getting these issues due to language changed might be it is conflicted by any one of the plugins. Anyways, we’ll find a solution for you.
And your support is expired. For continued support please extend your support license.

Reply
2019-05-20 at 4:04 pm
Support Expired

#25356
perils
Participant
Topics: 4
Replies: 17
Total posts: 21
Post count: 17
This reply has been marked as private.

Reply
2019-05-21 at 10:20 am

#25357
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
@perils,
Sorry for the inconvenience we will verify your support license.

Reply
2019-05-29 at 2:16 pm

#25421
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Sorry for the delay in response. We have manually verified your purchase and it seems to be valid. We will consider taking a closer look into your date issue which is not saving but before that, I would recommend you to disable few plugins and see as it might be a conflict with some of the plugins.

Reply
2019-11-29 at 10:31 am
Support Expired

#26305
zafims
Participant
Topics: 16
Replies: 86
Total posts: 102
Post count: 97
Im having same prob, when i press page 2, link is brocken, it happend after updating the theme
https://gaanbaksho.com.au/event/

Reply
2019-12-02 at 3:36 pm

#26339
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
@Zafims – Looks like something is wrong with updating the theme or so. check your permalink structure and see and if the problem still persists then please renew your support and provide us the WP Logins and we will be happy to assist you.

Reply
2020-02-05 at 11:31 am
Unknown Support Status

#26668
Asiya Fatima
Participant
Topics: 0
Replies: 97
Total posts: 97
Post count: 325
Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

Reply

The topic ‘Some Past Event not visible’ is closed to new replies.