Your Time:
Our Time:
← Back to discussions

Sociables not showing up, URL/alt text switched, not saving

Need help with a different issue? Search the forums or open a new ticket.
Open a support ticket

This topic has 5 replies, 2 voices, and was last updated 10 years, 4 months ago by Anonymous.

Tagged: 

  • 2016-02-26 at 8:20 am
    Support Expired
    #13087
    markwhalen
    Participant
    • Topics: 4
    • Replies: 1
    • Total posts: 5
    • Post count: 6

    I just updated the site to Linofeast 5.0.0 (and I’m using a child theme).

    The sociables initially didn’t work.

    I re-added all of them. The alt text and URLs would get switched (so clicking the sociable tries to take you to the alt text as a URL), and the last one I added wouldn’t show up (e.g., if I had six sociables, only 5 would display).

    Then after a few minutes, I’d reload the sociables tab in the theme options and they would all be gone. It’s doing that repeatedly now – even though I click the “Save” button and it says “options updated”, if I reload the page they’re gone.

    2016-02-26 at 10:18 am
    #13093
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    2016-02-26 at 5:35 pm
    Support Expired
    #13107
    markwhalen
    Participant
    • Topics: 4
    • Replies: 1
    • Total posts: 5
    • Post count: 6
    This reply has been marked as private.
    2016-03-01 at 1:56 pm
    #13152
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

    2016-04-01 at 3:04 pm
    #13610
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Hi,
    Sorry for the delay in response.
    Fixed your both issues. Sociables and contact info widget icons.

    2016-04-27 at 1:15 pm
    #14017
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

You must be logged in to reply to this topic.