Site Display Problems When Accessed By Hyperlink

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This topic has 3 replies, 3 voices, and was last updated 12 years, 5 months ago by Wajid Khan.

2014-03-09 at 6:35 am
Support Expired

#3290
mikedutkewych
Participant
Topics: 12
Replies: 34
Total posts: 46
Post count: 39
Hello. I just noticed that my site displays differently when it’s accessed by clicking a link than it does when I access it by typing the URL into my browser. Certain elements like the service icons and the music player do not load when accessing my site via hyperlink. I have attached screenshots of both so you can see the difference.
Can you help me correct this problem?
Thank you!

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2014-03-10 at 4:10 pm

#3300
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Clear your system cache and reload the template and let me know.

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2014-03-11 at 9:51 am
Support Expired

#3312
mikedutkewych
Participant
Topics: 12
Replies: 34
Total posts: 46
Post count: 39
I cleared the cache and it still displays incorrectly. However, I did notice one thing that may be a factor. It seems that when I type “www.getsouldeep.com” into my browser, the site does not display properly. However, when I type “getsouldeep.com” without the “www” the site loads correctly. Every time I clicked a hyperlink to the site, the “www” was included in the link. Perhaps the fact that I’m accessing via a link is not the issue, but instead it’s the “www”?

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2014-03-11 at 1:07 pm

#3319
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
Hi mikedutkewych,

There is an option called Slider Description Disable in the Musicplay Slider Options. This is use for disable the link and description.

Regards,
Wajid Khan

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