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Site broken again

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This topic has 6 replies, 2 voices, and was last updated 5 years, 11 months ago by Fem.

Viewing 7 posts - 1 through 7 (of 7 total)

  • 2020-09-24 at 9:13 pm
    Unknown Support Status
    #27680
    homescom
    Participant
    • Topics: 4
    • Replies: 12
    • Total posts: 16
    • Post count: 12

    At my site secretsoftopsellingagents.com which uses the eventra theme, when I am in the WP Backend in Appearance > Widgets, when I click on the image widgets to move them up or down, nothing happens. When I click to open them, nothing happens. When I go to Available Widgets when I click on image, nothing happens. This was fixed just recently by you guys but we are back to the same problem again. Please fix again!

    Reply
    2020-09-24 at 9:15 pm
    Unknown Support Status
    #27681
    homescom
    Participant
    • Topics: 4
    • Replies: 12
    • Total posts: 16
    • Post count: 12

    Here is the login information for secretsoftopsellingagents.com/wp-admin/

    User: Gary.brooks
    P: XVu*ff(6MonaoOPM

    Reply
    2020-09-24 at 9:38 pm
    #27682
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, @homescom
    It was unable to login it seems logins are incorrect, please send the correct credentials so that we can take a closer look at it.

    Reply
    2020-09-24 at 9:45 pm
    Unknown Support Status
    #27683
    homescom
    Participant
    • Topics: 4
    • Replies: 12
    • Total posts: 16
    • Post count: 12
    This reply has been marked as private.
    Reply
    2020-09-24 at 9:53 pm
    #27684
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I have taken look at your site it’s working fine, Widgets also moving up and down. please clear your system cache once and let me know.

    Reply
    2020-09-24 at 11:12 pm
    Unknown Support Status
    #27685
    homescom
    Participant
    • Topics: 4
    • Replies: 12
    • Total posts: 16
    • Post count: 12

    Thanks, it took me logging into incognito mode in Chrome to see that everything is fine.

    Reply
    2020-09-24 at 11:22 pm
    #27686
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Glad to hear that the issue has been solved.

    Reply

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Site broken again’ is closed to new replies.