Sidebar doesn't apper on recipe single page

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 13 replies, 3 voices, and was last updated 7 years, 3 months ago by bruniki.

2019-05-29 at 2:12 am
Unknown Support Status

#25417
bruniki
Participant
Topics: 7
Replies: 23
Total posts: 30
Post count: 28
Hi,

I have a problem when I open a recipe. Sidebar doesn’t show
Could you help me?
Thanks

Reply
2019-05-29 at 10:45 am

#25418
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Is it showing any error in console? Actually the problem with the single.php your theme single.php conflict with the plugin we need to do some modification in single.php. For a quick response, you can contact us via Skype with your WP logins and URL so that we can help you on Skype Live Chat. Our Skype ID: support-aws

Reply
2019-05-30 at 3:00 am
Unknown Support Status

#25436
bruniki
Participant
Topics: 7
Replies: 23
Total posts: 30
Post count: 28
Hi,

Fix

Reply
2019-05-31 at 5:28 pm

#25443
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

Reply
2019-06-02 at 12:18 am
Unknown Support Status

#25446
bruniki
Participant
Topics: 7
Replies: 23
Total posts: 30
Post count: 28
This problem is fixed. I have another problem with receipe image. I opened a ticket a send a messega by skype but I didn’t recieve any answer

Reply
2019-06-03 at 7:33 pm
Unknown Support Status

#25449
bruniki
Participant
Topics: 7
Replies: 23
Total posts: 30
Post count: 28
This reply has been marked as private.

Reply
2019-06-04 at 4:44 pm

#25452
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I see the sidebar is working in http://bcnsat.com/asfit/recipe/salmone-selvaggio-dellalaska-alla-griglia-cipolline-al-ribes-nero-e-olio-alleucalipto/

Reply
2019-06-04 at 6:11 pm
Unknown Support Status

#25453
bruniki
Participant
Topics: 7
Replies: 23
Total posts: 30
Post count: 28
The problem is with picture. Please check all my message

Thanks

Reply
2019-06-06 at 7:27 pm
Unknown Support Status

#25455
bruniki
Participant
Topics: 7
Replies: 23
Total posts: 30
Post count: 28
Hi,
Any solution?

Reply
2019-06-07 at 3:21 pm

#25457
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I have seen the image is working fine. Can you please elaborate your question what problem you’re facing so we can take a closer look at it.

Reply
2019-06-07 at 4:52 pm
Unknown Support Status

#25458
bruniki
Participant
Topics: 7
Replies: 23
Total posts: 30
Post count: 28
If you click picture refresh pase but doesn’t open image

Reply
2019-06-11 at 3:07 pm
Unknown Support Status

#25465
bruniki
Participant
Topics: 7
Replies: 23
Total posts: 30
Post count: 28
Hi,
Any solution?
thanks

Reply
2019-06-11 at 4:51 pm

#25466
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I have replied to your question on Skype. I see there is no video URL in to open in the lightbox, I have placed a sample video URL on http://bcnsat.com/asfit/recipe/marinata-leggera-di-salmone-selvaggio-dellalaska/ you can edit and do similarly on other recipes as well.

Reply
2019-06-11 at 5:10 pm
Unknown Support Status

#25468
bruniki
Participant
Topics: 7
Replies: 23
Total posts: 30
Post count: 28
I don’t want a video, I want open this image in lightbox. Have I write url image in url video?

Reply

The topic ‘Sidebar doesn't apper on recipe single page’ is closed to new replies.