Your Time:
Our Time:
← Back to discussions

Sidebar area not disappearing

Need help with a different issue? Search the forums or open a new ticket.
Open a support ticket

This topic has 4 replies, 4 voices, and was last updated 9 years, 4 months ago by Wahed Khan.

  • 2017-04-21 at 7:18 pm
    Support Expired
    #20084
    artventurebv
    Participant
    • Topics: 1
    • Replies: 1
    • Total posts: 2
    • Post count: 1

    I removed the sidebar in the Sidebars layout options, but the empty area keeps showing up in the webpage. How can I force it to be removed? See screencap for more information.

    2017-04-22 at 1:39 pm
    #20095
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins. Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2017-04-24 at 1:41 pm
    Support Expired
    #20118
    artventurebv
    Participant
    • Topics: 1
    • Replies: 1
    • Total posts: 2
    • Post count: 1
    This reply has been marked as private.
    2017-04-24 at 2:10 pm
    #20119
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Fixed. Choose the “Sidebar Position” as “Fullwidth”.

    2017-05-03 at 4:09 pm
    Unknown Support Status
    #20261
    Wahed Khan
    Participant
    • Topics: 0
    • Replies: 71
    • Total posts: 71
    • Post count: 1040

    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

You must be logged in to reply to this topic.