[melihtugrul]

Hello,
I have several issues with the musicplay theme which i listed below i would appreciate if you take the time to resolve them.

Theme version: 6.0 (just updated couple of hrs ago)

http://www.progretrance.com
-Non of the links including menu doesnt work, cant navigate the site.
-The picture on the homepage is not loading
-Soundcloud sociables icon (on the top right corner) is not shown correctly
-Soundcloud embed track at the homepage is not shown on firefox,on chrome no problem
-Track play ,like and download is not counting
-On the player there are links to track page and artist page i dont know how to change the color of the links they were white so i change the player color to red in order to see the links.
-Again the links on the player is not working properly also if you chose the tracks one by one in the playlist the number of links for the artist gradually increases, for example if there are 5 tracks in the playlist and you chose the last one you see 5 same links to the artist page.
-Also the player on your demo has completely different design than mine,is there an option to change the design.

That is all i have right now,please let me know if you need further info.
Thank you

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[Fem]

It seems that your support time is expired. You need to repurchase the licence in order to extend the support for the theme. Kindly extend your support so that we can help you out with these issues.

Though the support is expired, we are ready to help you out with these issues but if these issues exists at our end. Because no one has complained about these issues and they didn’t got any issues after updating the theme to 6.0.0 version and also we have tested the theme in local server with no errors. Kindly once check that you have updated the child theme too to the latest version. After updating the child theme to latest version, if these issues exists then if you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

Note: Make sure you have taken the backup of the older files and folders before you do any update to the latest version.

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[Fem]

Topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

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