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"Session" Visual Composer Plug-in: Not Showing Date Selector

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This topic has 16 replies, 3 voices, and was last updated 8 years, 12 months ago by Fem.

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  • 2017-05-21 at 10:03 pm
    Support Expired
    #20576
    gabbcon
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 8

    I can’t seem to get the date selector to work when using the “Sessions” Visual Composer plug-in. I can get the location sub-tab to come up (“Main Hall”), but not the multi-date selector. All plug-ins and the theme are up to date.

    Here is what my Sessions pages/modules look like:
    https://gabbcon.com/wp-content/uploads/2017/05/Screen-Shot-2017-05-21-at-9.23.36-AM.png

    Here is the desired functionality:
    https://gabbcon.com/wp-content/uploads/2017/05/Screen-Shot-2017-05-21-at-9.15.03-AM.png

    Thanks!
    Jim

    • This topic was modified 9 years, 3 months ago by gabbcon.
    2017-05-22 at 12:49 pm
    #20588
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    You need to set the date in the sessions post type in the field Session Day. check the documentation point #07

    2017-05-23 at 9:05 pm
    Support Expired
    #20633
    gabbcon
    Participant
    • Topics: 1
    • Replies: 6
    • Total posts: 7
    • Post count: 8

    All schedule days have dates set:

    https://gabbcon.com/wp-content/uploads/2017/05/Screen-Shot-2017-05-23-at-8.29.27-AM.png

    All schedule days are populated with events.

    Is there anything else I can do to troubleshoot the issue?

    Thanks!

    2017-05-23 at 9:21 pm
    #20635
    Fem
    Keymaster
    • Topics: 2
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    Use as shown here not as the titles. It’s not the posts. It’s the Day which displays on the tab.

    See the screenshot http://i63.tinypic.com/ab03kl.png

    • This reply was modified 9 years, 3 months ago by Fem.
    2017-05-24 at 9:02 am
    Support Expired
    #20642
    gabbcon
    Participant
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    2017-05-24 at 12:10 pm
    #20643
    Fem
    Keymaster
    • Topics: 2
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    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2017-05-24 at 8:43 pm
    Support Expired
    #20647
    gabbcon
    Participant
    • Topics: 1
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    • Post count: 8
    This reply has been marked as private.
    2017-05-25 at 8:32 pm
    Support Expired
    #20651
    gabbcon
    Participant
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    This reply has been marked as private.
    2017-05-26 at 2:26 am
    #20652
    Fem
    Keymaster
    • Topics: 2
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    Unable to connect

    
    Status:	Connecting to gabbcon.sftp.wpengine.com:2222...
    Response:	fzSftp started, protocol_version=8
    Command:	open "aivahthemes@gabbcon.sftp.wpengine.com" 2222
    Command:	Pass: ************************
    Error:	Authentication failed.
    Error:	Critical error: Could not connect to server
    
    2017-05-26 at 2:46 am
    Support Expired
    #20653
    gabbcon
    Participant
    • Topics: 1
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    This reply has been marked as private.
    2017-05-26 at 12:07 pm
    #20655
    Fem
    Keymaster
    • Topics: 2
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    Got it connected now. It was an issue with space while splitting the term slug in the session schedules. It’s fine now but you need to reduce your Schedule Days to Short names like Day 1, Day 4 etc as you see now it is awkward.

    2017-05-26 at 9:06 pm
    Support Expired
    #20668
    gabbcon
    Participant
    • Topics: 1
    • Replies: 6
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    • Post count: 8

    Thanks; I reduced the session day title length and it looks great!

    Is there anything I need to do to stop this from happening in the future?

    Thanks again!

    2017-05-28 at 1:07 pm
    #20671
    Fem
    Keymaster
    • Topics: 2
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    Nothing. In the next update we will make it fixed for all the time.

    2017-09-07 at 8:44 pm
    Support Expired
    #21656
    toro1569
    Participant
    • Topics: 1
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    Hi I am having the same problem, but only when switching to another language (I use qTranslateX). The primary language displays fine. But when I switch language the ‘multidate’ selector in the header disappears. Reading through this thread I tried to reduce the # of characters in the Session day title length by eliminating the other language, but it didn’t do any good. Any suggestions?

    2017-09-11 at 5:43 pm
    #21683
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    @toro1569 If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-logins to any support staff, kindly please make sure you take a backup of everything including wordpress content, theme options, widgets etc.

    2017-09-13 at 2:51 am
    Support Expired
    #21708
    toro1569
    Participant
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    This reply has been marked as private.
    2017-09-19 at 12:40 pm
    #21826
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
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    • Post count: 6003

    Sorry for the delay in response but I see that the day text was missing in Espanol Version from the category in Schedule days so it wasn’t displaying.

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