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Replacing demo Images with my own

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This topic has 11 replies, 3 voices, and was last updated 8 years ago by Fem.

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  • 2018-05-28 at 2:03 am
    Support Expired
    #23403
    kobeeburnshire
    Participant
    • Topics: 12
    • Replies: 18
    • Total posts: 30
    • Post count: 20

    Hello, I am attempting to replace the images provided in the demo with images I have purchased from shutterstock. However, once I use my own images they appear extremely zoomed in on the website. My images are JPGs and the exact same pixel hieght/width as the demo images. What else am I missing here? Thanks again for you support.

    2018-05-28 at 11:18 am
    #23408
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    From my side, it’s working fine. In the whole website, you’re getting this problem or some specific page where did you replace images tell particular page then we will look closer to the issue.

    2018-05-28 at 11:50 am
    Support Expired
    #23409
    kobeeburnshire
    Participant
    • Topics: 12
    • Replies: 18
    • Total posts: 30
    • Post count: 20

    Sure, I’m having issues on home page 2, specifically the background image for testimonials. I’ve matched the demo image with one of my own at 2000×1333, but only a very zoomed in portion of that image displays on the home page. Thanks.

    2018-05-29 at 2:40 pm
    #23420
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    What shortcode are you trying to use? If you can share the URL then it will be easy for us to inspect the issue.

    2018-05-30 at 4:34 am
    Support Expired
    #23433
    kobeeburnshire
    Participant
    • Topics: 12
    • Replies: 18
    • Total posts: 30
    • Post count: 20

    My URL is https://maxpestmgmt.com

    I just replaced the URL for the demo picture in the page editor for home page 2 with the URL for the photo I want displayed. This is for the testimonial photo. Should I be doing this a different way to replace the demo picture?

    2018-05-30 at 12:01 pm
    #23439
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I see the image on your homepage loads perfectly. It all depends on how to wish to display the image position so based on your requirement you need to slice the image and upload it. Everything seems to be perfect for placement.

    2018-05-30 at 4:47 pm
    Support Expired
    #23446
    kobeeburnshire
    Participant
    • Topics: 12
    • Replies: 18
    • Total posts: 30
    • Post count: 20

    Yes the image was placed correctly on the homepage, but the image is displayed very zoomed in. I want my entire image to show. I just want my 2000×1333 image to fully show on this page like the demo 2000×1333 image. How do I do that? Thanks.

    2018-05-30 at 10:38 pm
    #23448
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Add the padding to that shortcode. [section padding="120px 0"

    2018-05-31 at 7:01 am
    Support Expired
    #23453
    kobeeburnshire
    Participant
    • Topics: 12
    • Replies: 18
    • Total posts: 30
    • Post count: 20

    I don’t see an option to add any code in the testimonial short code. However, I did change the code under the pages tab (on home page 2) from “80px 0” to “120px 0” but this did not solve the issue…the picture still looks the same.

    2018-05-31 at 1:39 pm
    #23464
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you come online in Skype and provide me your Teamviewer ID then I can show you how its possible

    2018-06-02 at 8:28 pm
    Support Expired
    #23487
    kobeeburnshire
    Participant
    • Topics: 12
    • Replies: 18
    • Total posts: 30
    • Post count: 20

    thanks. I’ll let you guys know when I can be available during your hours

    2018-08-17 at 5:00 pm
    #23988
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Due to no response from the last message, we assume the problem is resolved and we consider closing this topic. If you have any further queries related to the same question then please re-open post your question here instead of opening a new topic.

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