Renew Support

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This topic has 13 replies, 2 voices, and was last updated 3 years, 4 months ago by Fem.

2022-03-24 at 2:04 pm
Support Expired

#28533
geradin1
Participant
Topics: 3
Replies: 39
Total posts: 42
Post count: 41
I would want to renew my support in order to fix a security problem.
Business hour pro creted a vulnerability on my website and the hosting providers asked me to contact Aivahthemes to fix it.

How can i first renew my support?

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2022-04-04 at 3:16 pm

#28537
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I would simple suggest your to remove the business hours pro plugin and do not install it. We removed it on 2021-09-28 in version 12 of musicplay. you can renew the support by logging into your themeforest account and under downloads you can see musicplay icon where you will notice the renew support as well.

If you still find it difficult to renew please feel free to ask for support on our Skype: support-aws and we will be happy to assist you.

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2023-03-31 at 2:41 pm
Support Expired

#28683
geradin1
Participant
Topics: 3
Replies: 39
Total posts: 42
Post count: 41
Is Musicplay still available and working?

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2023-04-03 at 2:45 am

#28690
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Yes its still available and running.

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2023-04-03 at 4:45 pm
Support Expired

#28694
geradin1
Participant
Topics: 3
Replies: 39
Total posts: 42
Post count: 41
This reply has been marked as private.

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2023-04-04 at 12:35 pm
Support Expired

#28696
geradin1
Participant
Topics: 3
Replies: 39
Total posts: 42
Post count: 41
My question is not interesting?

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2023-04-04 at 8:02 pm

#28698
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
I will look closely at WordPress 6.2 compatibility with musicplay and let you know soon.

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2023-04-06 at 10:00 pm
Support Expired

#28701
geradin1
Participant
Topics: 3
Replies: 39
Total posts: 42
Post count: 41
Since we want to buy RadioPay to replace our Musicplay, you guy are not more interested. I dont understand you.

Maybe should i just give up?

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2023-04-06 at 11:46 pm

#28705
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
You do not need to buy radioplay its already builtin with the theme.

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2023-04-06 at 11:47 pm

#28706
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If you see the error I can help you fix the issue. If you wish to fix yourself I can provide you the code you can modify or else if you wish you can provide us the WP Logins and we make a fix for you.

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2023-04-07 at 9:45 am
Support Expired

#28708
geradin1
Participant
Topics: 3
Replies: 39
Total posts: 42
Post count: 41
This reply has been marked as private.

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2023-04-07 at 9:47 am
Support Expired

#28709
geradin1
Participant
Topics: 3
Replies: 39
Total posts: 42
Post count: 41
This reply has been marked as private.

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2023-04-07 at 10:12 am
Support Expired

#28710
geradin1
Participant
Topics: 3
Replies: 39
Total posts: 42
Post count: 41
I leave you a private message sir

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2023-04-07 at 4:17 pm

#28711
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
The topic is Solved via Skype Communication. But if you want to update this topic please reply here.

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