[zenelyse]

Hi,

Our client didn’t want users to be able to schedule or manage appointments directly (I just changed the text of all the fields accordingly to say things like “desired date”, “request”, etc).

The only problem is the email generates a link that looks like it would be for the customer to confirm their appointment (it doesn’t work because I took out the pages to confirm and manage appointments on the frontend, as our client didn’t want those features). Can this link be removed from the email altogether?

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[Wajid Khan]

We will take a closer look into this feature and will see if we can modify it and make it editable via email setups in theme options.

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[zenelyse]

It looks like this issue was resolved for another user last month here: http://support.aivahthemes.com/forums/topic/remove-confirm-link-and-add-address-to-email/

My client is very picky and will be extremely unhappy when he notices the link. If you could tell me what changes had to be made for that user and where, I have no problem making the changes myself. I already have a child theme enabled for the appointments page template, it’s no trouble for me to drop another file in there if you could just tell me what I would need to change (I’m guessing it’s something in confirm_appointments.php).

Thanks.

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[Wajid Khan]

Currently our dedicated support staff for handling this issue is off no weekend. we will take a look at it tomorrow and let you know the changes tomorrow on how to remove it.

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[Anonymous]

If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

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[zenelyse]

This reply has been marked as private.

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[Anonymous]

Also provide your website URL.

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[zenelyse]

This reply has been marked as private.

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[Anonymous]

Fixed!

Changes made: Just copied template_manage_reservation.php file from parent to child theme and commented a line of code on line no. 253
$out .='<a class="cancel btn red small mr10" '.$disabled.' href="'.esc_url( get_page_link($iva_templateid).'/?email='.urlencode($iva_appointment_email).'&key='.md5($iva_appointment_email).'&action=cancel&id='.get_the_id()).'" >'.$iva_res_cancel.'</a>';

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[mccroryj]

Greetings Shailaja,

Good day to you. My client wants the same exact thing. Specifically, he does not want a hyperlink to appear in e-mails for the patient/customer to manage appointments directly.

So I am trying the code you supplied above. Perhaps this can be added as a setting in Aivah Theme Options in the future? Many others may desire the choice to have the link, or not.

Respectfully,
JD

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[Anonymous]

Yes, We’ll consider adding this feature in the coming updates soon.

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