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Reload problem

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This topic has 32 replies, 7 voices, and was last updated 10 years, 7 months ago by B.

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  • 2015-10-24 at 4:17 am
    Support Expired
    #10422
    ralfdez
    Participant
    • Topics: 3
    • Replies: 15
    • Total posts: 18
    • Post count: 15

    When I’m in the homepage of my website (http://www.zona69.net), the slider and the carousel work perfectly, but when I click one post and I go back to the homepage, the slider and the carousel doesn’t work.

    2015-10-25 at 3:34 am
    #10428
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    Everything seems to be working fine at my end when i check your website. Can you please provide us the screencast of the issue.

    2015-10-28 at 11:52 am
    #10467
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

    2015-10-30 at 12:34 am
    Support Expired
    #10477
    ralfdez
    Participant
    • Topics: 3
    • Replies: 15
    • Total posts: 18
    • Post count: 15

    When I enter into the home-page is all ok. But the problem comes when I click into a post. When I click on any post of the blog and I return to the homepage menu (Inicio) the slider doesn’t work. It shows single image (I want that the images start changing, like at the first time that I enter at the page).

    The part of “more content/ más contenidos” at the bottom of the page is not displayed and social media icons (Blog page) do not change color when you move the mouse over it.

    2015-10-30 at 11:55 am
    #10487
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    2015-10-30 at 5:13 pm
    Support Expired
    #10493
    ralfdez
    Participant
    • Topics: 3
    • Replies: 15
    • Total posts: 18
    • Post count: 15
    This reply has been marked as private.
    2015-10-31 at 8:52 pm
    Support Expired
    #10500
    ralfdez
    Participant
    • Topics: 3
    • Replies: 15
    • Total posts: 18
    • Post count: 15
    This reply has been marked as private.
    2015-11-02 at 1:26 pm
    #10506
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    We can’t access your files. Please install wpide plugin, so that we can access your files. Otherwise provide administrative roles.

    2015-11-03 at 12:58 am
    Support Expired
    #10531
    ralfdez
    Participant
    • Topics: 3
    • Replies: 15
    • Total posts: 18
    • Post count: 15

    OK!

    2015-11-03 at 11:13 am
    #10538
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Fixed all the issues.

    2015-11-03 at 4:23 pm
    Support Expired
    #10542
    ralfdez
    Participant
    • Topics: 3
    • Replies: 15
    • Total posts: 18
    • Post count: 15
    This reply has been marked as private.
    2015-11-03 at 6:02 pm
    #10544
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Sorry,

    Now it’s fixed. Check it and let me know if there is anything else that I can assist you with.

    2015-11-03 at 11:22 pm
    Support Expired
    #10546
    ralfdez
    Participant
    • Topics: 3
    • Replies: 15
    • Total posts: 18
    • Post count: 15

    OK! It’s FIXED!!

    Thanks for support!

    2015-12-09 at 6:34 am
    Support Expired
    #11483
    ralfdez
    Participant
    • Topics: 3
    • Replies: 15
    • Total posts: 18
    • Post count: 15
    This reply has been marked as private.
    2015-12-09 at 9:50 am
    #11484
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Can you please elaborate your question?

    2015-12-09 at 2:56 pm
    Support Expired
    #11495
    ralfdez
    Participant
    • Topics: 3
    • Replies: 15
    • Total posts: 18
    • Post count: 15
    This reply has been marked as private.
    2015-12-10 at 11:57 am
    #11518
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Fixed the issue! Check it and let me know if it’s working fine or not.

    2015-12-10 at 2:15 pm
    Support Expired
    #11529
    ralfdez
    Participant
    • Topics: 3
    • Replies: 15
    • Total posts: 18
    • Post count: 15
    This reply has been marked as private.
    2015-12-13 at 5:02 am
    Support Expired
    #11570
    ralfdez
    Participant
    • Topics: 3
    • Replies: 15
    • Total posts: 18
    • Post count: 15
    This reply has been marked as private.
    2015-12-13 at 6:00 pm
    #11576
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    It is because you are using the parent theme. You need to use the child theme. Check in the documentation and install the child theme and use child theme so that we can make a fix for you in the child theme. Whenever we release a new update you are loosing that fix. Coz its a fix only for you not for all.

    2015-12-13 at 9:05 pm
    Support Expired
    #11578
    ralfdez
    Participant
    • Topics: 3
    • Replies: 15
    • Total posts: 18
    • Post count: 15
    This reply has been marked as private.
    2015-12-14 at 11:18 am
    #11583
    Anonymous
    Inactive
    • Topics: 0
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    No, you have to install and activate both parent and child themes whenever you want to update your theme. But whatever the files you have modified please make a note of that files before updating your theme. Because you can replace those files while you are updating your theme.

    2015-12-14 at 2:50 pm
    Support Expired
    #11589
    ralfdez
    Participant
    • Topics: 3
    • Replies: 15
    • Total posts: 18
    • Post count: 15
    This reply has been marked as private.
    2015-12-15 at 2:16 pm
    #11611
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Yes As I said in the item details page in bold that.

    Note: Using the theme ajaxified option will not give compatibility for some plugins. we would recommend to use non ajaxified option to make work with thirdparty plugins. You can enable or disable the ajaxified option from theme options panel.

    I would recommend you to disable ajax or avoid using lots of plugins like jetpack which comes with inbuilt lots of plugins which will again conflict. You need to hire any developer to make all your required plugins to make it compatible with the theme.

    2015-12-15 at 10:07 pm
    Support Expired
    #11617
    ralfdez
    Participant
    • Topics: 3
    • Replies: 15
    • Total posts: 18
    • Post count: 15
    This reply has been marked as private.
    2015-12-31 at 10:28 am
    #11828
    Anonymous
    Inactive
    • Topics: 0
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    Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

    2016-01-05 at 5:22 pm
    Support Expired
    #11925
    sachelaride
    Participant
    • Topics: 1
    • Replies: 9
    • Total posts: 10
    • Post count: 11

    I’m having this problem…
    after clicking at some links at the menu, and going through some pages, when I go back to the homepage, it is scrambled.
    help me fix this, please.
    thanks

    2016-01-06 at 5:41 pm
    #11944
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    @sachelaride
    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    2016-01-07 at 5:08 am
    Support Expired
    #11959
    sachelaride
    Participant
    • Topics: 1
    • Replies: 9
    • Total posts: 10
    • Post count: 11
    This reply has been marked as private.
    2016-01-08 at 1:48 pm
    #12097
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    Fixed the issue! Will you please check it and let me know.

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