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This topic has 12 replies, 3 voices, and was last updated 6 years, 5 months ago by Asiya Fatima.

Viewing 13 posts - 1 through 13 (of 13 total)

  • 2020-03-18 at 5:37 am
    Unknown Support Status
    #26787
    appsolutesuccess01
    Participant
    • Topics: 7
    • Replies: 19
    • Total posts: 26
    • Post count: 39

    I did not know your theme did not come with wpbakery, in the description I saw WP bakery since most themes at the price of $60 already have this included.

    I am not able to use this theme and would like to request a refund for it? Please advise

    Thank you Lisa

    Reply
    2020-03-18 at 6:05 am
    Unknown Support Status
    #26788
    appsolutesuccess01
    Participant
    • Topics: 7
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    • Post count: 39

    in addition the sliders that are shown on the demo are not included in the demo so that would all need to be recreated as well?? I am dieing here! It is a great looking theme awesome features but missing many components that the other theme developers offer you for the price.

    Reply
    2020-03-18 at 1:17 pm
    #26789
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, @appsolutesuccess01
    Sorry for the inconvenience. If you can provide us WP Logins to your website with URL then we will setup WPbakery and missing demo sliders on your site. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    Reply
    2020-03-18 at 6:45 pm
    Unknown Support Status
    #26790
    appsolutesuccess01
    Participant
    • Topics: 7
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    This reply has been marked as private.
    Reply
    2020-03-18 at 9:07 pm
    Unknown Support Status
    #26792
    appsolutesuccess01
    Participant
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    This reply has been marked as private.
    Reply
    2020-03-19 at 2:41 am
    Unknown Support Status
    #26796
    appsolutesuccess01
    Participant
    • Topics: 7
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    • Total posts: 26
    • Post count: 39

    1. On the home page: pest categories for some reason is only showing an ant? Where are the other pictures i uploaded? Why is it not displaying like the demo?

    2. On the home page: under the slider the YELLOW BUTTON that is square that says REQUEST AN INSPECTION
    I would like it to be rounded like the other boxes with white lettering. i do not see where in the code I can make that change?

    Reply
    2020-03-19 at 3:41 pm
    #26797
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, @appsolutesuccess01
    1) If you want to change pest categories images then go through the go through Pest > Pest Category and edit add images. Currently, we had added all the demo images.

    We are adding WPbakery on your site it will take one day to convert all pages into WPbakery ASAP we’ll update you.

    Reply
    2020-03-20 at 5:25 pm
    Unknown Support Status
    #26799
    Asiya Fatima
    Participant
    • Topics: 0
    • Replies: 97
    • Total posts: 97
    • Post count: 325

    Hi,@appsolutesuccess01

    Take a look at your site, we hope that we have gone through your issue and have solved. If you have any further queries or need any assistance feel free to reach our support staff will get back to you momentarily.

    Reply
    2020-03-21 at 5:45 am
    Unknown Support Status
    #26801
    appsolutesuccess01
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    Reply
    2020-03-21 at 5:26 pm
    Unknown Support Status
    #26802
    appsolutesuccess01
    Participant
    • Topics: 7
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    Reply
    2020-03-23 at 2:37 pm
    Unknown Support Status
    #26804
    Asiya Fatima
    Participant
    • Topics: 0
    • Replies: 97
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    • Post count: 325

    HI @appsolutesuccess01,

    If you come over Skype we can assist you by sharing screen to investigate fast and furious so that you can get quick responses and can solve the issues.you can contact us via Skype with your WP logins and URL.if you don’t see us online you can drop the comment on Skype we will reply to you.
    Our Skype ID: support-aws

    Reply
    2020-04-15 at 9:03 pm
    Unknown Support Status
    #27006
    appsolutesuccess01
    Participant
    • Topics: 7
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    2020-04-16 at 12:35 pm
    Unknown Support Status
    #27007
    Asiya Fatima
    Participant
    • Topics: 0
    • Replies: 97
    • Total posts: 97
    • Post count: 325

    Hi, @appsolutesuccess01

    Please read the WP-Bakery Documentation on how to enable the builder on Custom Post Types. Now we have enabled, And for the single pest category pages I have created few pages in WP-Bakery and you can follow the same procedure and create your pages in WP-Bakery as per your requirement.

    Reply

Viewing 13 posts - 1 through 13 (of 13 total)

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