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Problem with widget areas and form pages loading

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This topic has 15 replies, 3 voices, and was last updated 10 years, 3 months ago by Anonymous.

  • 2016-04-28 at 7:34 am
    Support Expired
    #14034
    caseynyc
    Participant
    • Topics: 3
    • Replies: 12
    • Total posts: 15
    • Post count: 12

    This is for xtrememixxradio.com

    On the homepage, I have a widget to populate twitter posts. It sometimes won’t load until refresh.

    These pages have forms shortcodes (Ninja) that do not load unless you refresh the page.
    http://xtrememixxradio.com/talent-booking/
    http://xtrememixxradio.com/contact-us/
    http://xtrememixxradio.com/graphics/
    http://xtrememixxradio.com/music-production/

    This page has a html widget (chatroom) that doesn’t load unless you refresh:
    http://xtrememixxradio.com/tune-in-live/

    I’m not sure what the issue is but I need all of these to function properly.

    2016-04-28 at 10:49 am
    #14037
    Anonymous
    Inactive
    • Topics: 0
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    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    2016-04-28 at 10:05 pm
    Support Expired
    #14052
    caseynyc
    Participant
    • Topics: 3
    • Replies: 12
    • Total posts: 15
    • Post count: 12
    This reply has been marked as private.
    2016-04-28 at 10:07 pm
    Support Expired
    #14053
    caseynyc
    Participant
    • Topics: 3
    • Replies: 12
    • Total posts: 15
    • Post count: 12
    This reply has been marked as private.
    2016-04-28 at 10:13 pm
    Support Expired
    #14054
    caseynyc
    Participant
    • Topics: 3
    • Replies: 12
    • Total posts: 15
    • Post count: 12
    This reply has been marked as private.
    2016-04-29 at 12:33 pm
    #14068
    Fem
    Keymaster
    • Topics: 2
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    • Post count: 6003

    We have just replaced the Paypal Verified Id and you can donate now. Regarding your questions I will answer once i review it.

    2016-04-29 at 12:36 pm
    #14069
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I see that you have used the Ninja Forms which is not compatible with Ajaxified Option. We have tried and the forms will not work with that. Contact Form 7 works with ajaxified and we can make contact form 7 compatibility.

    2016-04-29 at 8:24 pm
    Support Expired
    #14078
    caseynyc
    Participant
    • Topics: 3
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    • Total posts: 15
    • Post count: 12

    What about the Widget areas?? I have a widget on the homepage (right-side underneath banner) that fails to load sometimes until it has been refreshed as well as another widget on the “tune-in live” page that won’t load without refreshing??

    http://xtrememixxradio.com/tune-in-live/

    2016-04-29 at 8:48 pm
    Support Expired
    #14079
    caseynyc
    Participant
    • Topics: 3
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    • Post count: 12

    I changed the forms to Contact 7 but as you can see, they are not aesthetically pleasing. Also, is there a way to shut of the Ajaxify for the form pages and for the “Tune-In Live” pages only? I am assuming if that is possible that the forms and widgets will have no problem loading.

    Thank you

    2016-04-29 at 8:50 pm
    Support Expired
    #14080
    caseynyc
    Participant
    • Topics: 3
    • Replies: 12
    • Total posts: 15
    • Post count: 12

    On more question. For my featured Videos section, is it possible to have the visitor click on the video image on the homepage and populate the player like a pop-out? Rather than having to go into yet another page to see the video?

    Thanks

    2016-05-02 at 1:50 pm
    #14128
    Anonymous
    Inactive
    • Topics: 0
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    1. Twitter tweets is not compatible with ajaxified functionality.
    2. We have disabled the ajaxified functionality for these three “tune-in-live”,”talent-booking”,”contact-us” pages. Now it’s working fine.
    Edited File: musicplay-child/js/ajaxify.js.
    3. Sorry, we don’t have this feature at moment but we’ll see if it can be done in the future updates and we’ll let you know.

    2016-05-06 at 10:03 am
    #14237
    Anonymous
    Inactive
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    We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

    2016-06-06 at 7:18 am
    Support Expired
    #14676
    caseynyc
    Participant
    • Topics: 3
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    • Total posts: 15
    • Post count: 12

    I can’t access the homepage widgets area?

    2016-06-06 at 10:05 am
    #14677
    Anonymous
    Inactive
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    @caseynyc: Can you send me the screenshot where exactly you can’t access the widgets?

    2016-06-06 at 8:44 pm
    Support Expired
    #14729
    caseynyc
    Participant
    • Topics: 3
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    • Total posts: 15
    • Post count: 12

    Aivah has a username and password if you want to check.

    Here are two screenshots, you will see that the homepage widget area is not visible as previously was.

    2016-06-07 at 11:40 am
    #14744
    Anonymous
    Inactive
    • Topics: 0
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    You have to set the sidebar for the Home Page Final and you have to drag the widgets in to homesidebar in Appearance/Widgets Section. Your issue is fixed.

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