Your Time:
Our Time:
← Back to discussions

problem on homepage – blocks disappeared

Need help with a different issue? Search the forums or open a new ticket.
Open a support ticket

This topic has 5 replies, 3 voices, and was last updated 10 years, 2 months ago by Anonymous.

  • 2016-06-21 at 12:26 am
    Unknown Support Status
    #15011
    ochristo
    Participant
    • Topics: 1
    • Replies: 2
    • Total posts: 3
    • Post count: 2

    Hi,
    Blocks (tickets / blog/ agenda) have disappeared :
    they actually are on the homepage (can see them) but they’re not uploaded on the website when reading : big white space instead.
    can you help ?
    http://www.rapidd.fr/event_generali

    thanks

    2016-06-21 at 12:47 pm
    #15029
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Kindly please go to the row settings in the VC on the same page and make sure its having Stretch Row selected for that agenda area. If the problem still persists then If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

    2016-06-23 at 12:20 am
    Unknown Support Status
    #15060
    ochristo
    Participant
    • Topics: 1
    • Replies: 2
    • Total posts: 3
    • Post count: 2
    This reply has been marked as private.
    2016-06-23 at 1:03 pm
    #15078
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    The issue is causing due to improper closing of the div tag in this post http://www.rapidd.fr/event_generali/wp-admin/post.php?post=236&action=edit. Temporarily, I have moved this post to draft where you can publish it after making sure that you use the correct code with correct closing div tags.

    2016-06-23 at 3:04 pm
    Unknown Support Status
    #15088
    ochristo
    Participant
    • Topics: 1
    • Replies: 2
    • Total posts: 3
    • Post count: 2
    This reply has been marked as private.
    2016-06-23 at 3:20 pm
    #15089
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
    • Total posts: 3227
    • Post count: 0

    We are setting this topic to be resolved but if you wish to update this topic please reply here instead of creating another topic.

You must be logged in to reply to this topic.