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Problem: Fixed Header in Mobile View

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This topic has 13 replies, 4 voices, and was last updated 11 years, 10 months ago by centevo12.

  • 2014-09-30 at 8:27 am
    Support Expired
    #5529
    adhenv
    Participant
    • Topics: 1
    • Replies: 3
    • Total posts: 4
    • Post count: 5

    One of the best fitur on hostme V2 is fixed header. I have use this option and work fantastic on desktop view.

    But, I have a big problem when access from mobile phone.

    My web have several menu and submenu that makes this menu shows very long on mobile view and cover all screen. Using fixed
    header option has cause the page fail to scroll down, and when I change to normal header this mobile view back to normal.

    Is there any option to use this fixed header only for desktop view?

    2014-09-30 at 6:29 pm
    #5541
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
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    • Post count: 1876

    In the upcoming updates we will released new version of responsive menu which will work for very long menu. You will get notified in next updates.

    Regards,
    Mawk

    2014-10-01 at 5:48 am
    Support Expired
    #5545
    adhenv
    Participant
    • Topics: 1
    • Replies: 3
    • Total posts: 4
    • Post count: 5

    thank you for your fast respond and I will wait for the next update.

    regards.
    adh

    2014-10-15 at 5:13 pm
    Support Expired
    #5692
    centevo12
    Participant
    • Topics: 0
    • Replies: 6
    • Total posts: 6
    • Post count: 7

    HI,

    I have the same problem with the mobile view of my menu. Can you estimate when the new version will be publish?

    Many thx,
    Sascha

    2014-10-15 at 6:49 pm
    #5695
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    We will release new version in a week.

    2014-11-10 at 10:19 pm
    Support Expired
    #5919
    centevo12
    Participant
    • Topics: 0
    • Replies: 6
    • Total posts: 6
    • Post count: 7

    HI,

    in the new version 2.2.0 is the same effect in Mobile View: I can’t navigate in my menu.
    It’s possible that you can take a view on this?

    Many thx,
    Sascha

    2014-11-11 at 12:27 pm
    #5925
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
    • Total posts: 1548
    • Post count: 1876

    @centevo12
    If you can provide with WP Logins then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp logins.

    2014-11-11 at 5:02 pm
    Support Expired
    #5933
    centevo12
    Participant
    • Topics: 0
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    • Post count: 7
    This reply has been marked as private.
    2014-11-13 at 2:05 pm
    #5965
    Wajid Khan
    Keymaster
    • Topics: 5
    • Replies: 1543
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    • Post count: 1876

    Its resolved. Please let me know if you have any more issues

    Regards
    Maqk

    2014-11-13 at 2:29 pm
    Support Expired
    #5966
    centevo12
    Participant
    • Topics: 0
    • Replies: 6
    • Total posts: 6
    • Post count: 7

    Hi Maqk,

    thx a lot for your help.

    If I click into the menu, yes I can scroll down in the first seconds. But if I wish to scroll up and down into the open menu and wait in the middle of the menu for 1 or 2 seconds, it’s the same effect like before. The menu don’t work. I think the reason is the “fixed header” in the option panel under the point “Header Style”. This is activated.

    If I change this to “Header Style1” the menu in mobile view working correctly.

    Thx again a lot for your help,
    Sascha

    2014-11-13 at 2:44 pm
    #5967
    Fem
    Keymaster
    • Topics: 2
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    Check now and let me know

    Regards
    Maqk

    2014-11-13 at 2:51 pm
    Support Expired
    #5968
    centevo12
    Participant
    • Topics: 0
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    • Post count: 7

    now is the fixed header deactivated and don’t work… but the menu is working fine.

    2014-11-13 at 3:13 pm
    #5969
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
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    • Post count: 6003

    I checked it by keeping the fixed header and its fine.

    Regards
    Maqk

    2014-11-13 at 4:23 pm
    Support Expired
    #5970
    centevo12
    Participant
    • Topics: 0
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    • Post count: 7

    yes, the menu is working. But the fixed header is not working anymore.

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