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Player

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This topic has 2 replies, 2 voices, and was last updated 7 years, 3 months ago by Fem.

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  • 2019-05-20 at 1:36 pm
    Support Expired
    #25355
    dj_mike
    Participant
    • Topics: 6
    • Replies: 8
    • Total posts: 14
    • Post count: 8

    Hello,
    I want to know if the player is supposed to work. On my page, nothing works. I have selected yellow color everywhere and the player appears with color change fastly.
    The ID of album or DJMix are not recognized, no sound.

    Excuse my bad english.
    Thanks a lot by advance.

    http://prestamix-france.fr/

    MusicPlay v9.1

    • This topic was modified 7 years, 3 months ago by Fem.
    2019-05-21 at 5:34 pm
    #25361
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Kindly please update the theme to the latest version from the ThemeForest and let me know if the problem still persists.

    2019-05-29 at 2:17 pm
    #25422
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    This support request has been awaiting your response for over 3 days.

    Since we have not heard from you in over 3 days, this support request is considered to be resolved. Of course, if you feel that this request is not resolved, you may respond to it at any time and a support staff will get back to you momentarily.

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