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Play Button Not Showing in Some web browsers

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This topic has 8 replies, 3 voices, and was last updated 10 years, 7 months ago by Anonymous.

  • 2015-12-21 at 9:05 pm
    Support Expired
    #11726
    kiddiebeatz
    Participant
    • Topics: 6
    • Replies: 47
    • Total posts: 53
    • Post count: 55

    Hi,
    the play button doesn’t appear in certain web browsers . The ones it DOESNT appear on that i’ve been made aware of are the following : Android Default Browser , Safari , Puffin browser .

    is there a way around this ? Thank you

    2015-12-22 at 11:07 am
    #11745
    Anonymous
    Inactive
    • Topics: 0
    • Replies: 3227
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    • Post count: 0

    Please provide the url of your website. So that we can take a closer look at it.

    2015-12-23 at 7:33 am
    Support Expired
    #11752
    kiddiebeatz
    Participant
    • Topics: 6
    • Replies: 47
    • Total posts: 53
    • Post count: 55
    2015-12-23 at 7:38 am
    Support Expired
    #11753
    kiddiebeatz
    Participant
    • Topics: 6
    • Replies: 47
    • Total posts: 53
    • Post count: 55

    Also, I’ve been looking to click on the “Buy Me a Coffee” link, but unfortunately Ghana doesn’t have Paypal . I had to go through a bit of stress to even get a friend outside Ghana to purchase the theme for me in the first place.

    2015-12-29 at 1:49 pm
    #11792
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Can you send us the screenshot for the browsers which the play button is not showing so that we can debug.

    2015-12-30 at 11:54 am
    Support Expired
    #11809
    kiddiebeatz
    Participant
    • Topics: 6
    • Replies: 47
    • Total posts: 53
    • Post count: 55

    Sure Fem.
    This is puffin browser

    2015-12-30 at 5:14 pm
    #11818
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    I have checked that the browser is not supporting some characters so its an issue with the browser. We will still see if we can trigger the issue though its not a standard and modern browser like IE, FF, Chrome and Safari.

    2016-01-01 at 4:06 am
    Support Expired
    #11851
    kiddiebeatz
    Participant
    • Topics: 6
    • Replies: 47
    • Total posts: 53
    • Post count: 55

    Thank you very much, I’ll advice the users to use modern browsers

    • This reply was modified 10 years, 8 months ago by kiddiebeatz.
    2016-01-12 at 12:08 pm
    #12166
    Anonymous
    Inactive
    • Topics: 0
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    Topic is set to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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