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Packages Settings

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This topic has 1 reply, 2 voices, and was last updated 2 years, 8 months ago by Fem.

  • 2024-01-17 at 4:20 am
    Support Expired
    #28799
    VoltWeb01
    Participant
    • Topics: 1
    • Replies: 0
    • Total posts: 1
    • Post count: 0

    Hello,

     

    Can you tell me what I’m doing wrong please.

    I cannot access the Packages Settings. I have disabled all unneeded plugins, I’ve tried multiple browsers, tried different computers and can get the settings page to load.

    Any assistance is highly appreciated.

    2024-01-19 at 1:42 am
    #28801
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins. Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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