outdated copies of some WooCommerce template files

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This topic has 10 replies, 4 voices, and was last updated 6 years, 7 months ago by ReeTard.

2020-01-23 at 12:14 pm
Unknown Support Status

#26620
TrystanD
Participant
Topics: 1
Replies: 2
Total posts: 3
Post count: 2
I’m getting this message from WooCommerce:
“Your theme (Storeup) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce”
Any suggestions as to how I fix this would be appreciated, thanks!

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2020-01-27 at 12:34 pm

#26622
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If you can provide us WP Logins to your website with URL then we can take a closer look at it and make quick fixes for you. Make sure you set the post as a private reply so that only admin can see your wp-logins.
Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

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2020-01-29 at 3:06 am
Support Expired

#26623
ReeTard
Participant
Topics: 1
Replies: 24
Total posts: 25
Post count: 31
Hi Fem,

I have the same experience with outdated Woocommerce Templates. Some are as old as version 3.0.0. The description at Themeforest says compatibility with “WooCommerce 3.8.x”.

I see your response above, but have to wonder if you’re not gonna support Woocommerce updates in the future? A quick fix will sure solve the problem right now, but in the future? How long can we depend on that you will be able to do quick fixes individually?

Are you planning on updating the core theme anytime soon? If not, I’ll give you login to my site as well.

Kind regards

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2020-01-30 at 10:59 am
Unknown Support Status

#26629
Asiya Fatima
Participant
Topics: 0
Replies: 97
Total posts: 97
Post count: 325
We’re working on these issues and will be fixed soon in our updates ASAP

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2020-01-31 at 10:13 am
Unknown Support Status

#26644
TrystanD
Participant
Topics: 1
Replies: 2
Total posts: 3
Post count: 2
Thanks, any timeline on the updates? How will we know when the update is available, will there be an email or aome form of notification? Thanks

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2020-01-31 at 6:53 pm

#26648
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Will be released today hopefully.

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2020-02-02 at 2:34 am
Support Expired

#26650
ReeTard
Participant
Topics: 1
Replies: 24
Total posts: 25
Post count: 31
The new Woocommerce-files wasn’t included in todays update? For example:

Varning: Version 3.0.0 av storeup/woocommerce/single-product/related.php

The new file included today:

* @see https://docs.woocommerce.com/document/template-structure/
* @author WooThemes
* @package WooCommerce/Templates
* @version 3.0.0

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2020-02-03 at 3:21 pm
Unknown Support Status

#26652
TrystanD
Participant
Topics: 1
Replies: 2
Total posts: 3
Post count: 2
How do you download and install this update?
Thanks

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2020-02-03 at 3:39 pm
Support Expired

#26654
ReeTard
Participant
Topics: 1
Replies: 24
Total posts: 25
Post count: 31
Download from Themeforest, uploaded the files via FTP.

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2020-02-03 at 5:51 pm

#26660
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Theme has been already updated. Kindly please update the theme and let me know if the problem still persists

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2020-02-03 at 6:16 pm
Support Expired

#26662
ReeTard
Participant
Topics: 1
Replies: 24
Total posts: 25
Post count: 31
Maybe the files aren’t updated at Themeforest yet? Although it states version 5.0…

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