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Only photo is displaying on page. No text or ratings

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This topic has 6 replies, 2 voices, and was last updated 6 years, 8 months ago by star1group.

  • 2020-01-30 at 11:13 am
    Unknown Support Status
    #26630
    star1group
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 4

    I have just installed and filled out my first testimonial using the admin control panel. It is only displaying the photo and no text between the quotes. I have added the path to the CSS in the document head. Am I missing something?

    2020-01-30 at 11:53 am
    Unknown Support Status
    #26631
    Asiya Fatima
    Participant
    • Topics: 0
    • Replies: 97
    • Total posts: 97
    • Post count: 325

    Hi, star1group
    It is working fine from our site, if you can provide a screenshot or URL we can go through that issue.

    2020-01-30 at 11:57 am
    Unknown Support Status
    #26632
    star1group
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 4

    Go to this URL and you will see what I mean.

    http://patterson.consulting/

    2020-01-30 at 12:40 pm
    Unknown Support Status
    #26633
    star1group
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 4

    I wanted to add that I checked in the source code on the output of my page and text is there, so it has to be CSS issue of some sort. I would appreciate your insight on this.

    2020-01-30 at 1:36 pm
    Unknown Support Status
    #26635
    Asiya Fatima
    Participant
    • Topics: 0
    • Replies: 97
    • Total posts: 97
    • Post count: 325

    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    2020-01-30 at 10:13 pm
    Unknown Support Status
    #26643
    star1group
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 4

    I am not installing on a Word Press website, it is PHP. I did find that the problem was not in your code but found some issues when containing your code within a grid or flex container. I believe it has to do with your use of JQuery and I am working on a solution for this problem.

    2020-01-31 at 9:57 pm
    Unknown Support Status
    #26649
    star1group
    Participant
    • Topics: 1
    • Replies: 4
    • Total posts: 5
    • Post count: 4

    Got it worked out as it took a little creative scripting to get it to work within my website’s framework. You can close this thread now. Thank you!

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