on click demo import failed several times

Need help with a different issue? Search the forums or open a new ticket.

Open a support ticket

This topic has 6 replies, 2 voices, and was last updated 2 years, 6 months ago by netmize.

2024-03-15 at 5:48 pm
Support Expired

#28884
netmize
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 3
Hi,

I tryed multiple One click demo import, and it stills fail…
Can you help, please ?

Here’s my last log : https://www.punaises-de-lit-lyon.com/wp-content/uploads/2024/03/log_file_2024-03-15__09-21-19.txt

Thanks

Cyril TORLAND

Reply
2024-03-19 at 1:12 am

#28886
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins. Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

Reply
2024-03-19 at 12:59 pm
Support Expired

#28887
netmize
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 3
This reply has been marked as private.

Reply
2024-03-19 at 5:58 pm

#28888
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
You have a server issue with max execution time limit max post upload size limit and memory limit as well, and overall I see you have a very slow hosting server. May be that is one of the reason why the demo content isn’t getting imported

Reply
2024-03-20 at 1:28 pm
Support Expired

#28889
netmize
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 3
This reply has been marked as private.

Reply
2024-03-21 at 8:08 am

#28890
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If I go to any website link like https://www.punaises-de-lit-lyon.com/wp-admin/plugins.php or themes or any other pages it’s taking so much time to load. Please ask your host if something is wrong.

Anyway, I have fixed a few things that were not working as the slider you have not imported so I imported for you and that’s working fine now except for the images which you need to add your images and will be ready for you.

Let me know if you have any more questions

Reply
2024-03-21 at 8:50 pm
Support Expired

#28891
netmize
Participant
Topics: 1
Replies: 3
Total posts: 4
Post count: 3
This reply has been marked as private.

Reply

The topic ‘on click demo import failed several times’ is closed to new replies.