Not Mobile Optimzated

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This topic has 16 replies, 5 voices, and was last updated 11 years, 1 month ago by mhornbuckle.

Tagged: Removed login credentials

2015-03-27 at 7:30 pm
Support Expired

#7388
robcorbett616
Participant
Topics: 6
Replies: 14
Total posts: 20
Post count: 17
My client’s website isn’t formatted proper when seen on a cell phone or tablet. The logo doesn’t resize proper and sidebar displays incorrectly. Do you have any suggestions on how to fix this issue?

Thanks

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2015-03-30 at 2:39 pm

#7412
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
If i see the URL live then i can see whats causing this issue. As the theme is already responsive and works fine on our end.

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2015-03-30 at 8:43 pm
Support Expired

#7422
robcorbett616
Participant
Topics: 6
Replies: 14
Total posts: 20
Post count: 17
aoy.bodhiyourbrand.com

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2015-03-31 at 7:13 pm

#7440
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as private reply so that only admin can see your wp-logins.

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2015-03-31 at 7:46 pm
Support Expired

#7447
robcorbett616
Participant
Topics: 6
Replies: 14
Total posts: 20
Post count: 17
This reply has been marked as private.

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2015-04-02 at 2:00 pm

#7463
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
The Logo is bigger so its not response. You have to take a smaller logo.

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2015-04-10 at 6:13 pm
Support Expired

#7518
robcorbett616
Participant
Topics: 6
Replies: 14
Total posts: 20
Post count: 17
Hi MAWK,

I changed the logo size, but I still am having some issues with the mobile layout. Any quick fix that you can suggest?

Thanks

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2015-04-13 at 5:35 pm

#7541
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
Fixed! let me know is there anything else i can assist you with?

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2015-04-13 at 6:57 pm
Support Expired

#7542
robcorbett616
Participant
Topics: 6
Replies: 14
Total posts: 20
Post count: 17
Thanks MAWK, you’ve been a ton of help. I appreciate your consistent customer service

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2015-04-13 at 7:24 pm

#7543
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
If you have not yet given ratings to the theme, kindly please give to the theme by going to your themeforest account downloads section and below the Download button of the theme you can find the stars to click on for ratings 🙂

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2015-06-29 at 9:07 pm
Support Expired

#8450
besatree
Participant
Topics: 1
Replies: 4
Total posts: 5
Post count: 6
I am having an issue where in mobile view the album list is not changing view/responsive. Videos and the rest work fine but albums specifically is not responding to mobile view.

This reply was modified 11 years, 2 months ago by besatree.
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2015-06-30 at 9:38 pm
Support Expired

#8469
besatree
Participant
Topics: 1
Replies: 4
Total posts: 5
Post count: 6
Just updated to newest version that was released yesterday… Still not working. Please assist.

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2015-06-30 at 9:51 pm

#8472
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
Thanks for the information we will take a closer look at it and will let you know on it.

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2015-07-07 at 6:16 pm
Support Expired

#8527
besatree
Participant
Topics: 1
Replies: 4
Total posts: 5
Post count: 6
Any word on this as of yet? Still waiting to be able to actually use my site via mobile… this is not helping.

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2015-07-08 at 1:48 pm

#8533
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
We are working on Responsive CSS file By next week hope we release the new version Hopes WordPress theme.

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2015-07-09 at 7:41 pm
Support Expired

#8551
besatree
Participant
Topics: 1
Replies: 4
Total posts: 5
Post count: 6
Beautiful! Got the update. Thanks a million for addressing that!

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2015-07-23 at 1:02 am
Support Expired

#8711
mhornbuckle
Participant
Topics: 7
Replies: 17
Total posts: 24
Post count: 17
I am having the same issue with the logo/header and the revolution slider on the homepage, I want the slider to disappear in mobile view and the template in general be more organized. Responsiveness and Mobile have very different layouts, can you tell me how to custom what shows up on mobile devices? Thanks

demo.grnonline.com

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