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New doctors dont appear in appointments form

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This topic has 5 replies, 2 voices, and was last updated 6 years, 5 months ago by kaisersosay.

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Viewing 6 posts - 1 through 6 (of 6 total)

  • 2020-04-02 at 1:54 am
    Unknown Support Status
    #26891
    kaisersosay
    Participant
    • Topics: 1
    • Replies: 3
    • Total posts: 4
    • Post count: 3

    We have 1 doctor. When we add him to the site and delete the rest, no names show up in our appointments form. See: https://fidelitytelemed.com/appointments/.

    Reply
    2020-04-02 at 12:05 pm
    #26897
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, kaisersosay
    If you can provide us WP Logins to your website with URL then we can take a closer look at it. Make sure you set the post as a private reply so that only admin can see your wp-logins.
    Note: Before providing the wp-login to any support staff, kindly please make sure you take a backup of everything including WordPress content, theme options, widgets etc.

    Reply
    2020-04-02 at 7:48 pm
    Unknown Support Status
    #26899
    kaisersosay
    Participant
    • Topics: 1
    • Replies: 3
    • Total posts: 4
    • Post count: 3
    This reply has been marked as private.
    Reply
    2020-04-03 at 9:45 am
    Unknown Support Status
    #26905
    kaisersosay
    Participant
    • Topics: 1
    • Replies: 3
    • Total posts: 4
    • Post count: 3

    Looking forward to any assistance you could provide.

    Reply
    2020-04-03 at 12:09 pm
    #26906
    Fem
    Keymaster
    • Topics: 2
    • Replies: 5215
    • Total posts: 5217
    • Post count: 6003

    Hi, kaisersosay
    The Appointment dropdown list not showing because in the Department you didn’t select the Doctor Specialty and Doctor Name. Now, We had set up the appointment dropdown list. If you have any further queries or need any assistance feel free to reach our support staff will get back to you momentarily.

    Reply
    2020-04-05 at 2:18 am
    Unknown Support Status
    #26921
    kaisersosay
    Participant
    • Topics: 1
    • Replies: 3
    • Total posts: 4
    • Post count: 3

    Thank you!

    Reply

Viewing 6 posts - 1 through 6 (of 6 total)

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