Need assistance with various issues..

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This topic has 10 replies, 5 voices, and was last updated 12 years, 3 months ago by FireHouseWH.

2014-05-22 at 8:32 pm
Support Expired

#4187
FireHouseWH
Participant
Topics: 24
Replies: 65
Total posts: 89
Post count: 100
Hello,

Rebuilding site after it was hacked, and am having various issues..

Planbox buttons keep disappearing on hover
Twitter icon within the footer, not displaying the twitter bird as white
Back to Top Scroll, arrow icon not displaying, otherwise seems to work fine
Need to reinsert into the section below the Homepage teaser (without using the sample data file), that displays the 4 service icons, Title, and description of the service..

If you need admin access to the site, please let me know and I’ll set up an temporary account for you.

This topic was modified 12 years, 4 months ago by FireHouseWH.
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2014-05-23 at 7:16 pm

#4189
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Please keep the wordpress and theme up to date all the time to avoid hacking and make sure you install required security plugins and prevent using easy passwords for admin access.

If you can provide your WP logins with the URL then we can take a closer look at it

Regards
Maqk

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2014-05-25 at 11:43 pm
Support Expired

#4200
FireHouseWH
Participant
Topics: 24
Replies: 65
Total posts: 89
Post count: 100
Hello,

I always keep WordPress, themes, and plugins updated..I was using iThemes security plugin (previous known as WP Better Security) as I had always trusted using it. I’m suspecting that there could have been a vulnerably in the plugin that contributed to the hack, and given recent problems with the plugin. What other plugins would you recommend to use?

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2014-05-25 at 11:56 pm
Support Expired

#4201
FireHouseWH
Participant
Topics: 24
Replies: 65
Total posts: 89
Post count: 100
This reply has been marked as private.

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2014-05-28 at 7:21 pm
Support Expired

#4222
FireHouseWH
Participant
Topics: 24
Replies: 65
Total posts: 89
Post count: 100
We can scratch:

Twitter icon within the footer, not displaying the twitter bird as white..

I figured out this issue 🙂

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2014-05-30 at 3:45 pm

#4238
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Kindly please post your website URL here

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2014-05-30 at 6:37 pm
Support Expired

#4245
FireHouseWH
Participant
Topics: 24
Replies: 65
Total posts: 89
Post count: 100
Hello,

My apologies: http://firehousewebhosting.com

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2014-05-30 at 7:41 pm

#4246
Wajid Khan
Keymaster
Topics: 5
Replies: 1543
Total posts: 1548
Post count: 1876
Kindly please check everything seems to be working fine and i think the one which iis not working is the icon for the back to top which you need to put the image top_arrow.png in the images directory. Kindly please download the package from the themeforest and copy the image and place in the images directory to solve the Back to Top Scroll, arrow icon issue.

Regards
Maqk

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2014-05-30 at 8:00 pm
Support Expired

#4248
FireHouseWH
Participant
Topics: 24
Replies: 65
Total posts: 89
Post count: 100
Hello,

Everything seems to be working fine now, thank you! In regards to the image top_arrow.png, should I copy it into the child theme “images” folder or just the Hostme v2 folder?

Best Regards,
Laura

This reply was modified 12 years, 3 months ago by FireHouseWH.
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2014-05-30 at 8:23 pm

#4251
Fem
Keymaster
Topics: 2
Replies: 5215
Total posts: 5217
Post count: 6003
Copy that to hostmev2 images directory.

Regards
Hema Sri

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2014-05-30 at 8:28 pm
Support Expired

#4252
FireHouseWH
Participant
Topics: 24
Replies: 65
Total posts: 89
Post count: 100
Hello,

Okay, thanks! Seems to be working now 🙂

Best Regards,
Laura

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