My Radio Player has Stopped working!! Help!!

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This topic has 7 replies, 3 voices, and was last updated 9 years, 7 months ago by Anonymous.

Tagged: music player, not working, Radio Player, Radio Player Not Working

2016-12-24 at 10:01 am
Support Expired

#18427
djcrazyg
Participant
Topics: 8
Replies: 5
Total posts: 13
Post count: 8
I don’t know why my Radio Stream Player Just stopped working and I need this back up asap can you please help me thanks. I Notice the problem when a few people notified me that there is no audio streaming thru my website I tested it on Mobile devices like android, Iphones, Tables for both platforms, Windows Pc, Imac, Macbook Pro, Chrome, Safari. I know the stream is good because we have an app and it’s working fine with it, also it’s working fine on Tune in Radio the app. Can you please help me solve this issue I need this back up since we have special broadcasts for Christmas Even and all day on Christmas Day.

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2016-12-26 at 1:36 pm

#18434
Anonymous
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Kindly provide your website url so that we can check.

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2017-01-03 at 5:53 pm

#18481
Anonymous
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Topic is set to be resolved because of no reply. If you wish to update this topic please reply here instead of creating another topic.

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2017-01-05 at 9:32 am
Support Expired

#18507
caseynyc
Participant
Topics: 3
Replies: 12
Total posts: 15
Post count: 12
I am having the same problem http://www.xtrememixxradio.com, we have lots of listeners reporting that the player is not working. Our Dj’s do live shows and it’s not going well. Please help.

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2017-01-05 at 3:54 pm

#18509
Anonymous
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We are sorry to say this, your support time is expired. You need to repurchase the licence in order to extend the support for the theme.

Regarding your question, I have copied your streaming url http://s7.streammonster.com:8413/; and tested it in my browser, it’s not working in my website too. It seems that your streaming server is outdated so kindly upgrade it to latest version and see because the issue is with your streaming server not with our theme.

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2017-01-12 at 12:02 am
Support Expired

#18594
caseynyc
Participant
Topics: 3
Replies: 12
Total posts: 15
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Thank you for your reply. It’s not a musicplay theme issue. It’s a Shoutcast V1 issue. Any radio station streaming with Shoutcast V1 is affected and has either gone silent or will go silent on all browsers soon. A google chrome update (55) broke shoutcast v1 streams and shoutcast is not creating a patch for it, nor will google roll back. Shoutcast v1 requires some kind of access or call for http0 which is not available anymore so this affected JS players all over the net. There is not patch or fix other than upgrading. Everyone needs to upgrade to Shoutcast v2 or icecast etc. Just thought I’d let you know. We use Streammonster and they upgraded us to Shoutcast V2 (new server etc.) minimal downtime etc.

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2017-01-12 at 5:59 pm

#18610
Anonymous
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Thanks for the letting us know. I have suggested this issue before for one of our client. Anyways thanks for the information.

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2017-01-20 at 1:48 pm

#18752
Anonymous
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We are setting this topic to be resolved. If you wish to update this topic please reply here instead of creating another topic.

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